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Careers

SMALLHOLDER LIVELIHOOD PROGRAMME EXECUTIVE

LOCATION OF POSITION

Kuala Lumpur, Malaysia 

OVERVIEW OF THE POSITION

The Smallholder Livelihood Programme Executive will assist the Smallholder Livelihood Programme Manager in developing, managing, executing and monitoring programs and activities related to the improvement of livelihood of smallholders. 

KEY ROLES & RESPONSIBILITIES

Duties include but will not be limited to the following:

  • Support the launch of the Smallholder Academy and subsequently its operations
  • Maintaining and updating the Smallholder Academy platform and database accordingly
  • Develop a livelihood program for smallholders to address the legality issues, financial support for smallholders and to strengthen farmer groups
  • Organize and develop relevant training, workshops, events, meetings and exchange learnings to build capacity and awareness raising on RSPO’s smallholder livelihood improvement program
  • Ensure response to members’ inquiries on matters related to smallholders’ livelihood issues/matters is handled and responded in a timely manner

THE SUCCESSFUL APPLICANT

This role will suit an enthusiastic professional with a passion in developing and enriching the lives of the Smallholers and sustainability and is looking to pursue a career that will help make a difference to People, Planet and Profit.

Should have a Bachelors Degree in Sociology, Environmental Management or Community Development. Background in Project Management and Community Development would be an added advantage.

The candidate should also have a minimum of 3 years working experience preferably in areas relating to fund management / smallholders / project management and fair understanding on environmental sustainability and the oil palm sector. 

WHAT'S ON OFFER

We believe that the success of our organisation is determined by our people. They bring us into exciting phases of development, who create, strategize and mastermind. It all begins with passion, and the willingness to contribute to solutions that really matter. Your commitment and passion to drive innovation will be rewarded with an opportunity to work in an international multi stakeholder organisation, where making a difference to People, Planet & Profit is not just a statement but what we passionately believe in. Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities. But most importantly, you will have the chance to contribute to positive change, globally. It won't be just a job. 

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org

**RSPO is an equal opportunity employer and due to the volume of applicants only shortlisted applicants will be notified.

HUMAN RESOURCES EXECUTIVE

JOB STATEMENT  

The Human Resources Executive will be responsible to provide HR services across the full spectrum of HR function. 

Main Tasks:

  • Assist in implementing the overall HR Recruitment Strategy including building of an Employer Brand and carrying out agreed branding activities as per the strategy.  
  • Working with individual department Heads to update job requirements and job descriptions for all positions.
  • Prepare recruitment materials and post jobs to appropriate job board/ newspapers/ colleges including crafting recruiting emails to attract passive candidates. 
  • Coordinate staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff. 
  • Conduct interviews using various reliable recruiting and selection tools/ methods to filter candidates within schedule.
  • Promote company's reputation as "best place to work". 
  • Act as a consultant to new hires and help them onboard.

Education:

  • The candidate will have a Bachelor’s degree in HR/ Admin Management or it's equivalent.   

Working Experience:

  • The candidate have at least 3  years of working experience in HR/ Recruitment functions. Excellent communication skills is a must in order to develop and establish cooperation and rapport with respective users and teams at working levels and of different nationalities. 

Technical & Professional Knowledge:

  • Detail oriented and self-starter with strong written and interpersonal skills
  • Ability to work independently as well as part of a team
  • Proficiency in English with good communication skill.

​WHAT’S ON OFFER

We believe that the success of our organisation is determined by our people. They bring us into exciting phases of development, who create, strategize and mastermind. It all begins with passion, and the willingness to contribute to solutions that really matter. Your commitment and passion to drive innovation will be rewarded with an opportunity to work in an international multi stakeholder organisation, where making a difference to People, Planet & Profit is not just a statement but what we passionately believe in. Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities. But most importantly, you will have the chance to contribute to positive change, globally. It won't be just a job.  

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org

**RSPO is an equal opportunity employer and due to the volume of applicants only shortlisted applicants will be notified.

MEMBERSHIP EXECUTIVE

JOB STATEMENT

The Membership Executive will operate as a member of the Membership Team to ensure that the Membership Unit functions effectively whilst providing the necessary support to the RSPO Secretariat on all membership related issues.

KEY ROLES & RESPONSIBILITIES

  • To ensure adherence to all documented procedures and processes, whilst being responsible for providing good and effective responses to all member queries.
  • To work with the Membership Manager to periodically review and improve the membership systems and processes, ensuring that the membership unit is consistently functioning efficiently and effectively.
  • Managing member database to ensure timeliness, completeness and accuracy of members’ information
  • Conduct the complete process of membership applications in the course of formal membership approval process
  • Act as an advisor to both internal and external stakeholders on membership benefits and roles
  • Assist in managing and handling membership fee collection, including invoicing and collection of fees

THE SUCCESSFUL APPLICANT

  • The candidate will have a minimum University Degree in any discipline.
  • Minimum 3 years of experience in a membership based organisation. 

TECHNICAL & PROFESSIONAL KNOWLEDGE:

  • Demonstrated experience in project management
  • Ability to perform multiple tasks effectively and efficiently
  • Superior communication skills, oral and written
  • Proficiency in MS Office applications (Excel, Word, PowerPoint)

WHAT’S ON OFFER

We believe that the success of our organisation is determined by our people. They bring us into exciting phases of development, who create, strategize and mastermind. It all begins with passion, and the willingness to contribute to solutions that really matter. Your commitment and passion to drive innovation will be rewarded with an opportunity to work in an international multi stakeholder organisation, where making a difference to People, Planet & Profit is not just a statement but what we passionately believe in. Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities. But most importantly, you will have the chance to contribute to positive change, globally. It won't be just a job. 

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org

**RSPO is an equal opportunity employer and due to the volume of applicants only shortlisted applicants will be notified.

 

GRIEVANCE MANAGER~ INDONESIA

LOCATION OF POSITION

Jakarta, Indonesia 

OVERVIEW OF THE POSITION

The Grievance Manager (Indonesia), will be responsible for the management of the RSPO grievance process in Indonesia, in accordance to the RSPO Complaints and Appeals Procedures

A significant portion of the role will be to manage the grievance process in Indonesia effectively, to ensure that complaints are appropriately co-ordinated, and that resolutions are timely, quality checked and monitored in line with the RSPO Complaints & Appeals Procedures, and all relevant RSPO Standard Operating Procedures (SOPs).

KEY ROLES & RESPONSIBILITIES

Reporting to the Sr. Manager of Grievance, the incumbent will be responsible for

  1. Manage the complaints and appeals unit operations in Indonesia to ensure quality of service, accurate and timely responsiveness is achieved and consistently maintained
  2. Provide support to all parties concerned through a transparent process for resolving problems and grievances.
  3. Communicate with all relevant parties of the deliverables and decisions necessary for the expeditious resolution of complaints, appeals and disputes, including obtaining independent and impartial information, as directed by the Complaints and Appeals Panels.
  4. To work closely with other Complaints Unit members globally, and with other departments for relevant input, in the process of complaints resolution and follow up.
  5. To ensure that all documentation and materials related to a complaint are regulated as per the RSPO Standard Operating Procedures.
  6. To ensure continued strengthening and review of the Complaints system and related procedures, and provide the necessary support to other departments within the RSPO Secretariat in relation to the Complaints system.
  7. To be able to travel as and when required or requested (domestically & Internationally) in order to attend meetings / conferences / complaints related matters, etc

Apart from the duties stated above, to perform any duty or duties reasonably assigned by the Senior –Management and/or the Complaints & Appeals Panels.

THE SUCCESSFUL APPLICANT

Should have a Bachelors Degree in Law, Environmental Sciences, Sustainability Management, Social Sciences or related fields. The candidate should also have a minimum of 5 years working experience in a relevant field, particularly in environmental and/or social sustainability.

Those with experience in the palm oil and/or agricultural industry are encouraged to apply

WHAT'S ON OFFER

We believe that the success of our organisation is determined by our people. They bring us into exciting phases of development, who create, strategize and mastermind. It all begins with passion, and the willingness to contribute to solutions that really matter. Your commitment and passion to drive innovation will be rewarded with an opportunity to work in an international multi stakeholder organisation, where making a difference to People, Planet & Profit is not just a statement but what we passionately believe in. Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities. But most importantly, you will have the chance to contribute to positive change, globally. It won't be just a job.  

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org

**RSPO is an equal opportunity employer and due to the volume of applicants only shortlisted applicants will be notified.

 

OUTREACH & ENGAGEMENT MANAGER ~ ASEAN 9

JOB STATEMENT  

The successful candidate will be responsible for managing and executing RSPO's outreach, engagement and communication activities in the “ASEAN 9” area.

Main Tasks:

Reporting to the Global Outreach & Engagement Director, you will be responsible for

  • Engagement & Outreach with key stakeholders – Government Agencies, Manufacturers, Retailers and Media
  • Devising and managing external communications Strategy and Activities while actively synchronize with the internal communications team.
  • Involve in the development of communication materials & platforms.
  • Provide programmatic vision and recommend overall strategic direction for all the RSPO initiative efforts, including changes in strategic approaches and tactics to ensure that efforts are optimal to address changing needs and environment.
  • Ability to communicate effectively with individuals and groups at all levels of the organization, members & external individuals, groups & agencies.
  • Lead and support the RSPO in identifying key areas of potential opportunities to the organization in the specific market.
  • Proactively and promptly identify both immediate and ongoing systemic issues in a manner that demonstrates pragmatism, resourcefulness, creativity, and effective leadership.
  • Devise and deploy a marketing plan for the Trademark adoption based on in-market conditions.
  • Identify and participate in conferences and platforms that are strategic to the RSPO mandate with capabilities to measure, analyze and report the ROI.
  • Be the spokesperson for the RSPO to multi-stakeholder engagements from members, media, policymakers, conferences etc.
  • Working knowledge in CRM, such as Salesforce is an added advantage.

Education:

  • The candidate will have a Bachelor's Degree in Mass communications / International relations or its equivalent.   

Working Experience:

  • The candidate have at least minimum of 5- 7 years' experience in External Communications function. Having a High EQ with a Street Smart attitude will definitely be of an added advantage. 

  • Experience working in Not-for-profit/ Agribusiness industries. With excellent communication skills, you should also have a proven track record of working with international stakeholders and should have a sound understanding of Online and Social media platforms.

Technical & Professional Knowledge:

  • Detail oriented and self-starter with strong written and interpersonal skills
  • Ability to work independently as well as part of a team
  • Proficiency in English with good communication skill.

​WHAT’S ON OFFER

We believe that the success of our organisation is determined by our people. They bring us into exciting phases of development, who create, strategize and mastermind. It all begins with passion, and the willingness to contribute to solutions that really matter. Your commitment and passion to drive innovation will be rewarded with an opportunity to work in an international multi stakeholder organisation, where making a difference to People, Planet & Profit is not just a statement but what we passionately believe in. Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities. But most importantly, you will have the chance to contribute to positive change, globally. It won't be just a job.  

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org

**RSPO is an equal opportunity employer and due to the volume of applicants only shortlisted applicants will be notified.