Careers

CAPACITY DEVELOPMENT MANAGER

LOCATION OF POSITION

Kuala Lumpur, Malaysia

OVERVIEW OF THE POSITION

The Capacity Development Manager (CDM) will be responsible for the development, administration and evaluation of training programmes targeted at improving members’ capacity to fulfill RSPO requirements, and strengthening accountability to make sustainable palm oil the norm.  The CDM manages capacity building for service providers endorsed or registered with the RSPO to ensure effective delivery of services. This position creatively designs and implements effective methods to keep all service providers including Certification Bodies (CBs) up to date with RSPO requirements to improve quality and delivery of services. Finally, the CDM ensures all training programmes deliver the intended outputs and outcomes as outlined in the RSPO Theory of Change.

KEY ROLES & RESPONSIBILITIES

Duties include but will not be limited to the following:

• To evaluate RSPO members’ and all service providers’ (including CBs) understanding of RSPO requirements and weaknesses;
• To identify training needs according to needs and develop training programmes for RSPO members and service providers to ensure accountability and increased capacity as well as credibility of the RSPO;
• To develop and periodically review and update RSPO training materials, determining appropriateness and relevance to all or any changes to the RSPO requirements, standard and system;
• Evaluate the performance and methodologies of current instructors/service providers whilst providing recommendations for improvement in methods and training approaches;
• To map out annual training schedules and plan and to socialise these plans with relevant stakeholders;
• To develop Key Performance Indicators (KPI) to monitor and evaluate the effectiveness, success and ROI of the trainings periodically and report on them;
• To build partnerships and cooperate with external like- minded stakeholders (i.e. training institutions, government agencies, universities), to ensure the trainings reflect local realities;
• To collaborate with other departments (e.g. Assurance, Standard Development, etc) to design training modules for RSPO members and service providers to improve understanding of RSPO requirements.
• To develop and manage web- based platforms and delivery tools that ensure efficient and cost- effective training delivery;
• To ensure all logistics are organised including but not limited to information technology, equipment and course enrolment;
• Manage costs/budgets for all programmes, productions, and publications in order to report to the relevant stakeholders regarding a return on investment.
• To develop a communication strategy plan to ensure that training programmes and socialisation/marketing materials are communicated in a timely manner and outcomes are reported to internal and external stakeholders.
• Apart from the tasks stated above, to perform any duty/duties reasonably assigned.

THE SUCCESSFUL APPLICANT

• Minimum Bachelor's degree, preferably a Master’s degree or higher.
• Significant work experience in the training and/or capacity building sector or other similar roles.   

TECHNICAL & PROFESSIONAL KNOWLEDGE

• Track records in designing and executing successful training programmes
• Familiarity with traditional and modern training methods (monitoring, coaching etc)
• Ability to plan, multi-task and manage time effectively
• Proficiency in MS Office applications (Excel, Word, PowerPoint)
• Ability to plan establish and maintain effective working relationships and interact with different stakeholders.
• Proficiency in English with good communication skills
• Ability to establish cooperation and rapport with internal and external parties of different background and/or nationalities.
• High integrity and good team player
• Goal oriented and organized
• Self- motivated and self- directed
• Ability to manage a team under pressure
• Strong in strategic and negotiation skills
• Sense of pride and ownership in own performance and its impacts on the organisation success

WHAT’S ON OFFER

Your commitment and passion to drive innovation will be rewarded with a highly lucrative remuneration package. Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org

DIRECTOR OF ASSURANCE

In RSPO, we believe that the success of a company rests on the expertise of its people. They are the real brains who engineer its evolution into exciting phases of development. They create, strategize and mastermind, and their only instinct is to propel the company forward no matter what it takes. It all begins with new ideas and the ability and drive to bring them to a realisation.

We are looking for an experienced, innovative and strategic individual to fill the position of Director of Assurance.

The incumbent will be fully responsible for building a trusted and credible Assurance System for RSPO, which is fit for purpose, transparent, consistent and  facilitates increased productions of CSPO, whilst driving the support and increased uptake of sustainability requirements as well as serves as a channel for system improvement and learning.

KEY ROLES & RESPONSIBILITIES

• Lead the operational activities of the Assurance Department which include management of the certification processes and the CSPO trading platform.
• Provide quality management systems of assurance and oversight processes including continuous improvement through data analytics.
• Ensure sufficient allocation of resources to deliver a credible certification scheme, which results in strengthened accountability with stakeholders and increased adoption of the RSPO Principles & Criteria.
• Enhance the performance of service providers including accreditation and certification bodies to deliver competent and credible service under the RSPO certification scheme, via trainings, analytics and interpretation platforms that leads to continuous improvement of the implementation of the assurance systems.
• Facilitate stakeholder engagement in the assurance process, participation, and decision-making processes affecting them, which aims to reduce incidents through more consistent and streamlined processes.

FUNDAMENTALS OF THE SUCCESSFUL APPLICANT

Academic Qualifications & Professional Experience

Either a Degree in Conservation / Environmental Management or any related fields with a minimum of 8 years of experience in a Management role involved in work related to sustainability, audits, and/or certification.  

OR

A minimum of 15 years working experience in a Management role specific to palm oil cultivation, conservation, certification or related industries and involved in work related to sustainability, audits, and/or certification.

WHAT’S ON OFFER

Your commitment and passion to drive innovation will be rewarded with an opportunity to work in an international multi stakeholder organisation, where making a difference to People, Planet & Profit is not just a statement but what we passionately believe in.

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org

**RSPO is an equal opportunity employer and due to the volume of applicants only shortlisted applicants will be notified.