Careers

SENIOR EXECUTIVE, SOCIAL MEDIA

The Roundtable on Sustainable Palm Oil (RSPO) is a not-for-profit, international membership organisation and certification standard that is working to transform markets to make sustainable palm oil the norm. To do this, we unite stakeholders from all sectors of the palm oil supply chain and civil society to develop and implement global standards for sustainable palm oil production and procurement. Our mission is to create a space where palm oil agriculture and the environment can co-exist.

Since its inception in 2014, RSPO has enjoyed rapid growth and today has more than 4,800 members from 96 countries, including oil palm producers, processors, traders, consumer goods manufacturers, retailers, banks, and non-governmental organisations. Thanks to the commitments and actions of these members, nearly 20% of the global supply of palm oil is already certified as sustainable.

Digital communications is an essential part of our daily operations, stakeholder engagement and mission to raise awareness for sustainable palm oil. Across all social media channels, RSPO is the leading voice in the palm oil debate, and often the first point of education for conscious consumers, journalists, and members.

The candidate will report to the Head of Digital Communications and work within an expanding Communications Department to implement our communications strategy, help educate the public about RSPO’s sustainable standards, and to respond to emerging news across our digital channels. The ideal candidate will be passionate about sustainability and delivering creative digital campaigns that engage a broad range of stakeholders around the world.

KEY ROLES AND RESPONSIBILITIES

Oversee day-to-day community management and delivery of digital campaigns, ensuring brand consistency in tone, voice, artwork and terminology on RSPO social media channels;
Working with RSPO’s social media agency, create actionable plans which both grow and maintain followers through RSPO’s social media platforms Twitter, Facebook, Instagram, YouTube and LinkedIn;
Liaise on all aspects of social media interaction between RSPO and the incumbent social media agency, RSPO and our audiences, and ensure a positive follower experience;
Help raise awareness for sustainable palm oil and RSPO’s mission across digital channels;
Ensure progress on all platforms by using analytical tools such as Google Analytics and others;
Contribute to the creation and implementation of the monthly and quarterly editorial calendar which includes the overarching strategy and agency KPIs; and
Help drive the development of our brand and business to consumer communications.

ESSENTIAL ACADEMIC AND PROFESSIONAL SKILLS

Bachelor's degree in marketing, journalism, public relations or a related field;
2-4 years of experience in social media community management;
Strong computer skills using MS Office, Adobe Creative Suites and other design software such as Canva;
Proficient using multi-social posting programmes such as Hootsuite, Sprout and HubSpot;
Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention, and growing audience size;
A track record of working in social media, developing, producing and delivering social media content and campaigns;
Experience of using SEO, data and analytics to inform writing, planning and decision making;
Experience working across multiple projects, with an ability to prioritise and deliver results;
Relationships with third-party social media platforms and experience of working with new and emerging online technologies and tools to develop digital and social media content;
Sound editorial judgement and the appetite to take on editorial responsibility for RSPO’s Social Media channels;
Proficiency in English with good communication skills and the ability to establish cooperation and rapport with internal and external parties of different nationalities;
Strong interpersonal skills and a passion for engaging with different social media communities;
Conscientious and willing to take responsibility;
High integrity, nimble and a good team player; and
Based in Europe or Asia-Pacific, with sufficient internet bandwidth to work remotely.

DESIRABLE PROFESSIONAL SKILLS:

Professional certification in Google Analytics
Familiarity with the field of sustainability, certification standards and/or eco-labels
Proficiency in graphic design for social elements
Professional competency in French, Bahasa Indonesia and/or Spanish.

WHAT’S ON OFFER

Your commitment and passion to drive innovation will be rewarded with an opportunity to work in an international multi-stakeholder organisation, where making a difference to People, Planet and Prosperity is not just a statement, but what we passionately believe in.

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skillset and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state "Job Application - Senior Executive, Social Media" in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.**

WEBSITE PROJECT MANAGER (CONTRACT)

At RSPO, we believe that a non-profit organisation is made successful by the passion, skills, and expertise of its people. They are the ones who drive our organisation to new heights and guide us through the next phases of our development. The RSPO Secretariat is almost 100 people strong and located across the globe in more than 10 countries.

The candidate will report to the Head of Digital Communications and work within an expanding Communications Department to redevelop www.rspo.org; helping to educate the public about RSPO’s sustainable standards, and to support our members. The Website Project Manager will be responsible for the initiation and project management of the new website launch, and for the smooth operation of the existing website during this transition. The ideal candidate will be passionate about sustainability, project management and creating a new digital “storefront” for RSPO that engages a broad range of stakeholders around the world.

This is a fixed-term contract for an 18 to 24 months period.

KEY ROLES AND RESPONSIBILITIES

Digital audit and project socialisation;
Solution design and planning;
Technical brief production including hire of a digital agency;
Plan project timelines and budget and ensure they delivered;
Manage, monitor and motivate the agency assigned to the project;
Analyse and manage risks;
Testing & quality assurance;
Project management and progress reporting to Head of Digital Communications;
Design and reinforce our internal processes and procedures;
Act as central coordinator, run project using an Agile methodology when required;
Support the Digital Communications team to maximise existing website and website applications.

ACADEMIC AND PROFESSIONAL SKILLS REQUIRED

Bachelor's degree or equivalent in marketing, communications, or a related field;
At least 5 years of experience in website management, developing and consulting;
Proven experience launching websites;
Good knowledge of web technology, UX, design and marketing best practices;
An understanding of HTML and CSS codes, and experience working with a range of CMS;
Experience with both Waterfall and Agile project management methodologies;
Experience writing scoping documents including user stories, development, analytics and QA testing requirements;
Experience recruiting and onboarding valued partners and vendors;
Strong computer skills using MS Office, Adobe Creative Suites and other digital software;
A meticulous eye for detail and a passion for problem-solving;
Excellent leadership, collaborative and communication skills;
Agency experience desirable;
High integrity, nimble and a good team player; and
Based in Malaysia, Indonesia, or the Asia-Pacific region, with sufficient internet bandwidth to work remotely.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill-set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.**

HEAD OF MEMBERSHIP

The Roundtable on Sustainable Palm Oil (RSPO) is a not-for-profit, international membership organisation that is working to transform markets to make sustainable palm oil the norm. To do this, we have united stakeholders from all sectors of the palm oil supply chain and civil society to develop and implement global standards for sustainable palm oil production and procurement.

Since its inception in 2004, RSPO has enjoyed rapid growth and today has close to 5,000 members from 100 countries, including oil palm producers, processors, traders, consumer goods manufacturers, retailers, banks, and non-governmental organisations. Thanks to the commitments and actions of these members, nearly 20% of the global supply of palm oil has already been certified as sustainable.

At RSPO, we believe that a not-for-profit organisation is made successful by the passion, skills, and expertise of its members and staff.

The Head of Membership will be responsible for developing a long-term membership strategy with an enterprise perspective. The incumbent will provide vision for RSPO’s membership recruitment, retention, and outreach activities, with a goal to ensure engagement and satisfaction of both new and existing members. This position will be accountable for evaluating, developing, and implementing changes to the membership structure in accordance with the needs of the business and members’ demand.

The Head of Membership shall also seek to strengthen membership engagement via continuous improvements in the unit operations, and provide necessary support to the RSPO Secretariat on all membership-related issues.

The location of this role is flexible.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

To develop and implement a strategy to enhance the function of the Membership Unit in order to provide value to members and promote membership growth, as well as support the goals of RSPO’s Theory of Change.
To periodically monitor revenue targets to ensure that they are met and aligned with RSPO’s revenue strategy.
To ensure that the membership fee structure is correctly applied to all membership categories and reflected in Salesforce, MyRSPO, RSPO website, and invoices, and enforce Supply Chain Associate membership fees, fee reductions, etc.
To analyse membership trends to provide data for revenue projections when preparing and monitoring budget.
To develop, implement, and improve the membership systems and processes within the Membership Unit, including applications, renewals, suspensions/resignations, onboarding of new members, database, knowledge management, etc.
To ensure that the RSPO membership database is maintained and the monthly membership reports are produced for internal and external stakeholders, including the analysis of membership data and trends, and recommendations to meet membership goals.
To develop and implement a dashboard to regularly monitor the progress of member’s Time Bound Plans (TBP) and Shared Responsibility rules.
Assist the Chief Operating Officer (COO) in:
- Developing standardised SOPs for convening and administering working groups, task forces, standing committees, and the Board of Governors (BOG).
- Ensuring that an interactive calendar of Committee Meetings that synchronises with BOG meetings is prepared and communicated.
- Developing and publishing the Governance Manual with guidelines on BOG/Committee Membership Rules and Criteria.
Together with the communications team, to prepare an onboarding video for BOG and Committee members on RSPO Statutes and Governance rules.
To assist the Chief Executive Officer’s (CEO) office in developing a rolling annual work plan for the BOG with designated meetings for governance and strategy.
To oversee induction and training for new BOG members and co-chairs (including working groups and task forces).
To develop a mechanism for providing excellent service to existing members, ensuring that updates on matters of strategic importance are communicated in a timely manner.
To conduct the Annual Members Satisfaction Survey and work with the Data Management team to analyse and report results.
To engage with existing members to address communications and members satisfaction issues, using the results of the Member Satisfaction Survey.
To recruit relationship managers for key accounts (smallholders, growers, consumer goods manufacturers/retailers/producers and traders, non-governmental organisations, and finance).
To strategically create and produce appropriate content for different membership components and communication channels (print, online, and electronic), in collaboration with relevant departments.
To develop and implement SOPs for the Annual General Assembly, including the management of resolutions, nominations to the BOG, and the e-voting process.
To design and implement a functional consultation platform for each membership caucus.
To organise and lead member events, dialogues, workshops, and seminars.
To oversee the effective daily operations of the Membership Unit, including adherence to all documented procedures and processes.
To manage relationships and projects with external service providers and ensure projects are completed within the agreed contractual obligations.
To be responsible and accountable for the budget of the Membership Unit.
To coach and motivate the Membership team, identify learning opportunities for their development and advancement, track work progress in order to build staff competence on the job and encourage motivation, proactiveness, and job satisfaction of all direct reports.
Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor’s degree in Business Management, International Relations, Marketing, or other relevant fields.
At least 10 years of experience, with five years of demonstrated management experience, preferably in a global membership-based organisation.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Practical and thorough knowledge and understanding of managing a membership scheme within a global organisation.
Extensive experience of using customer relationship management (CRM)/stakeholder management systems, interrogating data, and reporting.
Ability to analyse data and develop information into reports for wider dissemination or presentation.
Intermediate to advanced-level of knowledge of Microsoft Word, Excel, and PowerPoint.
Comfortable managing budgets and able to plan and forecast effectively.
Ability to analyse and implement improvement to operational needs and structure.
Strong customer service and relationship-building orientation.

ESSENTIAL SKILLS

Ability to perform multiple tasks effectively and efficiently.
Superior communication skills (oral and written).
Familiarity with marketing and communication vehicles.
High integrity and a good team player.
Goal-oriented and organised.
Quantitative and qualitative skills.
Self-motivated and self-directed.
Strong interpersonal skills.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application - Head of Membership” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

HEAD OF HUMAN RIGHTS & SOCIAL STANDARDS

Since its inception in 2004, RSPO has enjoyed rapid growth and today has close to 5,000 members from 99 countries, including oil palm producers, processors, traders, consumer goods manufacturers, retailers, banks, and non-governmental organisations. Thanks to the commitments and actions of these members, nearly 20% of the global supply of palm oil has already been certified as sustainable.

At RSPO, we bring together all actors within the palm oil supply chain to initiate change that will push the industry towards elevating the protection of human rights, to ensure the production of sustainable palm oil.

The RSPO Human Rights Working Group (HRWG) was formed in 2014, with the objective of overseeing the successful implementation of the RSPO Principles and Criteria (P&C) and to provide the RSPO Secretariat and RSPO members with a better understanding to effectively implement the UN Guiding Principles on Business and Human Rights.

Social issues related to palm oil operations are among the most difficult to identify and audit, as well as the most challenging to manage or remediate. These include, but are not limited to: land rights, migrant workers’ rights, deceptive recruitment, forced labour, freedom of association, child labour, gender discrimination, undocumented workers, and FPIC processes.

The Head of Human Rights & Social Standards is responsible for supporting the Director, Standard Development in leading and ensuring the development and interpretation of RSPO standards, specifically in the area of these human rights, labour standards, and social challenges.

The incumbent will also act as the external focal point in matters relating to human rights and social standards for the RSPO, and will provide advice of strategic and policy significance to the organisation on the global stage.

The location of this role is flexible.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

Oversee the implementation and continuous improvement of the RSPO Strategy on Human Rights and Social Standards
Ensure the development and revision of relevant key documents, procedures and guidelines relating to human rights and social standards are in line with recognised international guidelines including the United Nations Guiding Principles on Business and Human Rights and are based on best practices and/or requirements of relevant national standards.
Act as the RSPO focal point, spokesperson and reference on matters relating to human rights, including representing the RSPO in relevant international events and forums.
Provide expertise and engage stakeholders at a local, regional and global level in a professional, consistent and evidence-based manner to ensure RSPO standards are developed and interpreted accurately.
Ensure close contacts with relevant national and international human rights institutions, executive and legislative authorities, law enforcement, labour unions and civil society groups engaged in the palm oil industry.
Analyse regional and international trends in precedents pertaining to human rights, including violations of extant human rights within the palm oil industry, and support innovation, adoption of best practices, development and continuous improvement of relevant tools/systems/approaches in line with the RSPO Theory of Change.
Provide leadership to ensure effective facilitation of the relevant committees and working groups within the RSPO on matters related to human rights and social standards.
Ensure timely and adequate communication and socialisation of RSPO standards, procedures and guidelines to relevant stakeholders related to human rights and social standards.
Provide authoritative advice and guidance to senior management and staff of the RSPO and contribute to the formulation of impactful strategies and policies.
Oversee the management of activities undertaken by the Human Rights & Social Standards Unit and ensure that its activities are carried out in a timely manner, and coordinate its work with other relevant Departments and/or Units within the RSPO Secretariat.
Provide leadership and manage the day-to-day operations of the Human Rights & Social Standards Unit, including preparation of strategic plans/budgets. reporting on programme/budget performance, overseeing staff selection processes and evaluation of staff performance, and providing guidance and support to staff of the Unit.
Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

Advanced degree in law, human rights, political science, international relations, public policy, or equivalent.
Minimum 10 years of relevant, diversified and progressively responsible professional experience including at least 5 years at the management level in a global or regional setting.
Experience in human rights programme development and political analysis, including the production of reports, verbal and written briefings to C-Suite leaders.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

A detailed understanding of the United Nations Guiding Principles on Business and Human Rights.
A background in implementing wide-reaching Human Rights programmes in complex international organisations.
Able to engage with a diverse stakeholder base, including NGOs, businesses, finance institutes, and Governments.
Good understanding of the work of the RSPO and its standards.
Familiar with other sustainability schemes (e.g. Forest Stewardship Council, Marine Stewardship Council, Rainforest Alliance etc.).
Proficiency in MS Office applications (Excel, Word, PowerPoint).

ESSENTIAL SKILLS

Demonstrated bility to work with people of different backgrounds and diverse political views while maintaining impartiality and objectivity with tact and diplomacy in dealing with both external stakeholders and multinational staff.
Demonstrable organisational, analytical, communication and interpersonal skills.
Good understanding of both the human rights and social situation in key RSPO jurisdictions including Asia, Africa, and Latin America).
High integrity and a good team player.
Goal oriented and organized.
Self-motivated and self-directed.
Ability to manage and coach a diverse and talent team under pressure.
Strong in strategic and negotiation skills.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application – Head of Human Rights & Social Standards” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

HEAD OF OPERATIONAL EXCELLENCE

At RSPO, we believe that a not-for-profit organisation is made successful by the passion, skills, and expertise of its members and staff. We are committed to developing the highest standards of governance that reflect our multi-stakeholder structures and commitment to consensus-based decision-making through inclusive and participative processes.

Reporting to the Chief Operating Officer, the Head of Operational Excellence brings thought leadership, change design, and quality assurance mindset to drive change related to continuous improvement and efficient service delivery through the use of standardised tools, consistent with established global standards and international/national regulations. S/he will implement systems that deliver conformance to these standards and regulations, and lead operational excellence through streamlined processes, innovation and a commitment to staff and stakeholders’ needs and satisfaction.

S/he will gain a firm understanding of the operational needs of the organisation, and oversight of processes, methodologies and corrective actions in order to help the organisation identify and prioritise opportunities for improvement. In addition, s/he will communicate across the RSPO Secretariat to ensure the staff are aware and supportive of changes and their benefits, at all levels of the organisation.

The Institute for Operational Excellence defines operational excellence as “the point at which each and every employee can see the flow of value to the customer and can fix that flow before it breaks down.”

The location of this role is flexible.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

Manage the development and direction of a comprehensive, long-term continuous improvement strategy that is aligned with the operational strategy and priorities of the organisation, lead continuous improvement projects throughout the organisation and project manage cross-functional initiatives and activities utilising standardised concepts and tools.
Lead the design and implementation of best-in-class processes and practices within identified key operations to ensure integration and alignment vertically and horizontally across organisation.
Lead the continuous review of existing key processes within the organisation to identify improvement for opportunities through the benchmarking of best practices, participation in professional organisations, and by developing and maintaining a professional network outside the organisation.
Establish and maintain appropriate organisational and departmental continuous improvement activities, by working with and periodically assessing the effectiveness of departmental processes.
Oversee the development and monitoring of performance metrics for identified key operations to evaluate performance and drive reduction in non-conformances in operational processes and support evidence-based decision making.
Lead the periodic internal and independent ISO audits and identify non-conformance and follow-up for closures. Subsequently update, communicate and ensure organisational compliance with quality assurance and other operational standards, including working with colleagues to understand root causes of non-conformances and corrective actions to address.
Assess, recruit, and develop the team internally to have the capabilities required to support the delivery of the company’s continuous improvement priorities and projects, and act as an internal cross-functional expert providing guidance and consultation to transfer knowledge and engage colleagues.
Facilitate meetings to plan, coordinate and implement continuous improvement activities internally, and build relationships with all departments in order to support identification, review, prioritisation and execution of improvement opportunities.
Provide leadership to fully leverage external and internal benchmarking and standardisation, and support the identification, selection and coordination of internal and/or external resources needed to develop or upgrade standards for operational areas.
Remain actively engaged with corporate and non-profit organisations, governing bodies, standard-setting schemes, and others related to Environmental, Social & Governance (ESG) initiatives, products and solutions.
Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

Bachelor’s degree in engineering, business or other relevant discipline
Certification(s) in Kaizen or Six Sigma strongly preferred
10+ years of operational excellence implementation and facilitation experience, or the equivalent combination of education and experience
Experience with complex data analysis and research to identify operational excellence opportunities, organisational readiness, and performance measurement using methodologies/tools such as Six Sigma, Kaizen etc.
Successful change management experience within a highly matrixed organisation is ideal
Knowledge of the oil palm industry and/or sustainability standard is advantageous

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Good communication (oral and written) skills and excellent in communicating complex issues
Problem solving and analytical skills
Dynamic and a team player
Able to work under pressure and independently
Consistently approaches work with energy and a positive, constructive attitude

ESSENTIAL SKILLS

Ability to manage a vision and think strategically, plan, organise and align work with strategic goals of the organisation
Ability to communicate that vision, motivate colleagues, create effective teams, and build peer relationships
Demonstrate project management to lead large cross-functional and multi-disciplinary project teams and manage time and resources effectively
Proficiency in English with excellent communication skills
High integrity and a good team player
Goal oriented and organized
Self-motivated and self-directed
Ability to manage a team under pressure

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application – Head of Operational Excellence” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

MANAGER, RISK

Reporting to the Head of Risk Unit, the Manager of Risk will be responsible for designing, implementing, and continuously improvising a transparent and robust system to identify and assess risks that may hinder the objectives of RSPO, and find ways to manage those risks through planning and problem-solving. These include implementing processes and procedures to ensure that RSPO is fully prepared, putting plans in place when things go wrong, and deciding how to avoid or reduce risk.

The location of this role is flexible.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

To plan and design an overall risk management process for RSPO, which includes an analysis of the impact on the organisation when risks occur. Subsequently, manage the identification and measurement of organisational risk.
To analyse current risks and identify potential risks that affect the organisation, which involves identifying, describing, and estimating risks, as well as establishing the level of risk the organisation is willing to take.
To implement monitoring and reporting frameworks tailored to the relevant audience, including senior management, on the most significant risks to the organisation; and unit Heads, on the risks that affect their departments.
To review current risk management policies and protocols to ensure adequate controls are in place in all areas of its operations, including risk-based audit mechanism (in line with the RSPO Theory of Change) and risk-based monitoring (in line with the Quality Management System of the RSPO), and propose improvements to the organisation’s risk policy or risk management system.
To build risk awareness amongst staff by providing support and training within the organisation, and to work with staff at all levels to ensure that procedures are followed for the implementation of the risk management plans.
To understand the organisation’s objectives, responsibilities, and policies, and evaluate the effects of any proposed risks against these factors.
To build relationships with relevant stakeholders, and produce risk reports, attend meetings, and present proposals to senior management based on the organisation’s risk management process.
To support the day-to-day operations of the Risk Unit, including the preparation of risk management plans/budgets and reporting on programme/budget performance.
Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor’s degree in Risk Management, or other relevant fields.
At least five years of experience in risk management, or a related role.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Proficiency in ISO 31000 Risk Management and other internationally recognised risk management techniques, guidelines, and benchmark.
Experience in reviewing, developing, assessing, and documenting internal processes, controls, and templates.
Practical and commercial approach to problem solving.
Working knowledge of environmental and/or social issues.
Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

ESSENTIAL SKILLS

Ability to establish and maintain effective working relationships and interact with diverse stakeholders.
Demonstrable organisational, analytical, communication, and interpersonal skills.
High integrity and a good team player.
Goal-oriented and organised.
Self-motivated and self-directed.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application - Manager, Risk” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

MANAGER, ASSURANCE EUROPE

Reporting to the Head of Europe, Middle East and Africa (EMEA), the Manager of Assurance Europe will be responsible for assurance and technical matters related to the certification of RSPO members in Europe. The Manager of Assurance Europe will work in close alignment with the global Assurance and Technical teams.

The location of this role is Europe.

KEY ROLES AND RESPONSIBILITIES

The Manager of Assurance Europe is responsible for managing membership activities in Europe related to credible certification and verification, focusing on regional activities on verification methods (including but not limited to certification) and assurance mechanisms that distinguish RSPO certified sustainable palm oil. This is based on a trusted and credible assurance system that fits the purpose, is transparent and consistent, and will drive support and increase uptake of sustainability requirements, as well as serve as a channel for system improvement and learning.

Duties include but will not be limited to the following:

To support developments related to the RSPO Supply Chain certification documents within the relevant departments.
To support RSPO members seeking certification and Certification Bodies (CBs) accredited to conduct Supply Chain certifications in the region, and organise alignment meetings with CBs.
To collaborate with the RSPO Accreditation Body and other relevant service providers in the region, including those that support the CSPO trading platform.
To develop and populate a database of total palm oil consumption and uptake of Certified Sustainable Palm Oil (CSPO)/Certified Sustainable Palm Kernel Oil (CSPKO) for the region (aggregated by country and industry), in collaboration with the Assurance Department and the Monitoring, Evaluation and Learning (MEL) Unit.
In close collaboration with the Assurance team, to facilitate the work of the RSPO Working Groups and Standing Committees that are responsible to give guidance on all matters related to supply chain certification and develop options for trading in sustainable palm oil without diluting the credibility of RSPO CSPO.
To conduct periodic observations on all external RSPO endorsed training providers for lead auditors for RSPO supply chain certification in the region to ensure quality and compliance.
To assist in the organisation of the annual European conference, in close collaboration with the relevant partner(s), stakeholders, and the global Secretariat team.
Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor’s degree in any relevant majors/fields.
At least eight years of working experience, with sound experience in certification, verification, and/or assurance systems.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Knowledge in agricultural and/or commodity industry, and certification schemes.
Ability to work in a multi-stakeholder and international environment.
Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

ESSENTIAL SKILLS

Ability to establish and maintain effective working relationships and interact with diverse stakeholders.
Fluency in English is a must and proficiency in any other major European languages is an advantage.
Ability to establish cooperation and rapport with internal and external parties of different backgrounds and/or nationalities.
High integrity and a good team player.
Goal oriented and organised.
Self-motivated and self-directed.
Ability to work under pressure.
Strong in strategic and negotiation skills.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application - Manager, Assurance Europe” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

MANAGER, MEMBERSHIP

At RSPO, we believe that a not-for-profit organisation is made successful by the passion, skills, and expertise of its people. They are the ones who drive our organisation to new heights and guide us through the next phases of our development.

Reporting to the Head of Membership, the Manager, Membership will oversee the membership systems and processes to ensure that the unit’s day to day operations are run effectively which include the management of all relevant databases and information pertaining to membership.

The Manager, Membership shall also seek to strengthen membership engagement via continuous improvements in the unit operations, and provide necessary support to the RSPO Secretariat on all membership related issues.

The location of this role is flexible.

KEY ROLES AND RESPONSIBILITIES

To support the development a strategy to enhance the function of the Membership Unit in order to provide value to members and promote membership growth and support the goals of RSPO’s Theory of Change.
To coordinate and manage all membership applications and ensure all applications are processed in a timely and efficient manner.
To engage with existing and prospective members to address communications and members satisfaction issues and assist on utilising their benefits.
To support the effective daily operations of the Membership Unit, including adherence to all documented procedures and processes.
Ensure all responses to incoming queries are accurate and are delivered on a timely basis as per the SOP.
To implement and assist in improving the membership systems and processes within the Membership Unit including applications, renewals, suspensions/resignations, on-boarding of new members, database and knowledge management etc.
To maintain the RSPO membership database and produce monthly membership report for internal and external stakeholders, including analysis of membership data and trends, and recommendations to meet membership goals.
To regularly update the systems and processes within the Membership Unit and ensure that operations are effective, in line with the Quality Policy of the RSPO.
To support the data collection and implementation of ACOP and coordination with relevant departments, to subsequently assist in the development and execution of an engagement strategy to increase engagement with members.
To manage relationships and projects with external service providers and ensure projects are completed within the agreed contractual obligations.
To manage and coach a team of executives who will support and deliver operational excellence in the Membership Unit.
Apart from the duties stated above, to perform any duty or duties reasonably assigned by the senior management.

THE SUCCESSFUL APPLICANT

Bachelor’s degree in Business Management, International Relations, Marketing or any other relevant fields.
Minimum seven years of experience, with two years demonstrated management experience, in a global membership based organisation.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Practical and thorough knowledge and understanding of managing a membership scheme within a global organisation.
Extensive experience of using CRM / stakeholder management systems and interrogating data and reporting.
Ability to analyse data and develop information into reports for wider dissemination or presentation.
Intermediate to advanced level abilities on Microsoft Word, Excel and PowerPoint.
Comfortable managing a budget and able to plan and forecast effectively.
Ability to analyse and implement improvement to operational needs and structure.
Strong customer service and relationship-building orientation.

ESSENTIAL SKILLS

Demonstrated experience in project management.
Ability to perform multiple tasks effectively and efficiently.
Superior communication skills, oral and written.
Familiarity with marketing and communication vehicles.
High integrity and a good team player.
Goal-oriented and organised.
Quantitative and qualitative skills.
Self-motivated and self-directed.
Strong interpersonal skills

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

COPYWRITER

Reporting to the Manager, Marketing & Communications, the Copywriter will facilitate and expedite the process by which the RSPO headquarters is able to write and edit reports, research, publications, papers, content for web pages and related material on the organisations’ areas of work.

The location of this role is flexible.

KEY ROLES AND RESPONSIBILITIES

Write, review, edit, consolidate and coordinate material for knowledge products ensuring clarity and continuity of the argument; as well as clarity of structure and core themes, including draft standards and reports.
The copywriter, with a prior briefing from RSPO Stakeholder Engagement staff and/or subject matter experts for each assignment, edits reports, standards, position papers, documents and other materials produced by partners and stakeholders
Proof-read files in final design layout, including checking spelling, country and city names, as well as acronyms and other abbreviations (making sure they follow official RSPO terminology and conventions), style consistency, layout, references, etc.
Edit digital media content as required including project factsheets; web pages; stories and knowledge products such as forewords, prefaces etc.
Help develop and ensure implementation of the RSPO style guidelines.
Check that authors have provided the correct references where required.
Resolve queries directly with RSPO subject matter experts concerning style and text inconsistencies.
Be available for feedback and input as per the requirements of the office.
Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

Bachelor’s degree in Communications, Journalism, Public Relations, English; or related field
Minimum three (3) years working experience, with sound experience in copywriting and editing

ESSENTIAL SKILLS

Experience and quality of work demonstrably meet the highest international standards.
Excellent proficiency and fluency in the English language and grammar.
Experience working as a copywriter or copy editor.
Methodical working style.
Concentration, accuracy and great attention to detail.
Ability to multitask.
Tact and diplomacy for negotiating changes with authors.
Ability to work to tight deadlines.
Demonstrated ability to edit high quality, creative communications quickly and to style.
Experience working with the technical subjects and/or other international organisations is an asset.
Possess good research, analytical and writing skills.
Ability to work with subject matter experts to enhance and improve materials.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org Please state "Job Application - Copywriter" in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

HEAD OF TECHNICAL ASSISTANCE

Reporting to the Director of Technical, the Head of Technical Assistance will be responsible for leading and managing the Technical Assistance Unit, ensuring that RSPO members obtain certification and achieve their time-bound plans by providing technical support, and increasing their technical capacity.

The location of this role is flexible.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

To provide strategic direction to the RSPO Leadership Team on all matters related to technical assistance and build technical capacity of RSPO members seeking certification.
To oversee the development and implementation of the Technical Assistance Unit’s work plan and budget.
To ensure the technical assistance programme is successfully implemented in close coordination with all the Technical Managers appointed globally.
To identify training needs and develop training programmes for RSPO members and service providers to ensure accountability, increased capacity, and credibility of the RSPO.
To develop and periodically review and update RSPO training materials, in order to determine appropriateness and relevance to all or any changes to the RSPO requirements, standards, and systems.
To oversee the performance and methodologies of current RSPO endorsed trainers/service providers whilst providing recommendations for improvement in methods and training approaches.
To oversee the day-to-day operations of the Technical Assistance Unit, including the development and implementation of its annual plan and budget whilst keeping in line with the wider organisational objectives.
Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor's degree in the field of Environmental Science/Management, Agronomy, Sustainability, or related fields/majors.
Preferably with at least eight years of experience in agricultural and/or community development, sustainability, audits, and/or certification schemes.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Familiar with palm oil sustainability standards (e.g. RSPO, MSPO, ISPO, etc.).
Good understanding of RSPO certification processes, agriculture, and supply chains.
Ability to manage multiple stakeholders and/or projects.
Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

ESSENTIAL SKILLS

Ability to establish and maintain effective working relationships and interact with different stakeholders.
Proficiency in English with good communication skills.
Ability to establish cooperation and rapport with internal and external parties of different backgrounds and/or nationalities.
High integrity and a good team player.
Goal-oriented and organised.
Self-motivated and self-directed.
Ability to manage a team under pressure.
Strong in strategic and negotiation skills.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application - Head of Technical Assistance” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

MANAGER, COMMITTEES

At RSPO, we believe that a not-for-profit organisation is made successful by the passion, skills, and expertise of its members and staff. They are the ones who drive our organisation to new heights and guide us through the next phase of our development.

In 2018, the RSPO Board of Governors (BOG) endorsed the RSPO Theory of Change (ToC) with the overall vision of making sustainable palm oil the norm. The RSPO BOG subsequently endorsed the RSPO Governance Review for ‘Reorganisation of Standing Committees, Task Forces and Working Groups’ (‘Committees’), whereby four RSPO Standing Committees have been established on a permanent basis, to analyse issues within its area of jurisdiction and to make recommendations to the RSPO BOG.

Similarly, working groups have been established and designed to encourage RSPO members to address complex and difficult challenges, and work towards developing solutions. As a multi-stakeholder participatory roundtable that works on the basis of consensus, it is essential that all members feed into the decision-making process. The Committees are made up of representatives from each of the stakeholder groups and are periodically created to deal with a specific issue.

The purpose of the Manager of Committees is to assist the Head of Membership in facilitating an effective relationship among all RSPO Committees and working closely with the Committee Leads within the RSPO Secretariat to ensure that the work of the Committees is fully aligned with the annual work plan as approved by the BOG and the General Assembly.

The preferred location of this role is Malaysia.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

To manage the governance aspects of the RSPO General Assembly (GA), including developing and implementing the procedures for the GA, as well as managing resolutions and the e-voting process.
To develop standardised SOPs for convening and administering RSPO Committees and the BOG, including guidelines on Membership Rules and Criteria.
To work with the Committee Leads to optimise quantity, quality, and consistency of information distributed to the RSPO Committees.
To assist the Committee Leads in scheduling committee meetings and composing the agenda for the meetings, and ensure that an interactive calendar of RSPO Committee meetings that synchronises with BOG meetings is prepared and communicated.
To assist the Committee Leads in facilitating meetings, events, and special sessions of the RSPO Committees, and ensure that they are aligned with BOG meetings, events, or special sessions.
To assist the Committee Leads in submitting regular reports of the RSPO Committees’ activities to the BOG.
To work with the Committee Leads to provide regular communication on RSPO Committees’ activities to internal and external stakeholders via available communication platforms/tools (e.g. newsletter, website, etc).
To coordinate internal resources for attendance at all RSPO Committee meetings, preparation of drafts of the meeting minutes, and maintenance of records according to organisational requirements.
To assist in coordinating and facilitating new RSPO Committee members onboarding and orientation.

Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor’s degree in Accounting, Law, Finance, Business, or any relevant fields.
ICSA graduate or Associate Member of MAICSA is preferred.
At least five years of experience within the secretariat or the governance team, preferably in a global membership-based organisation.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Well-versed in statutory requirements, such as Companies Act of Malaysia, Bursa Malaysia Listing Requirements, Companies Commission of Malaysia, and other relevant national and international regulatory acts, laws, and guidelines.
Intermediate to advanced level of knowledge of Microsoft Word, Excel, and PowerPoint.
Ability to analyse and implement improvement to operational needs and structure.
Strong customer service and relationship-building orientation.

ESSENTIAL SKILLS

Ability to establish and maintain effective working relationships and interact with different stakeholders.
Superior communication skills in English (oral and written).
High integrity and a good team player.
Goal-oriented and organised.
Self-motivated and self-directed.
Meticulous and possess strong compliance competency.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application - Manager, Committees” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

HEAD OF STAKEHOLDER ENGAGEMENT

As a multi-stakeholder organisation, the RSPO relies on creating interconnectivity between civil society, business and governments. Our internal and external stakeholders play a significant role in bringing these diverse groups together.

The Head of Stakeholder Engagement will foster these ties and establish new connections to build upon the wider global engagement programme. This individual will support the Global Director of Outreach and Engagement in designing and executing a strategic vision for RSPO and will lead stakeholder engagement with RSPO members, civil society, business leaders and others across the globe, with a focus on key markets such as Indonesia, Malaysia, India, China, the European Union, and the United States.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

Design and implement a stakeholder engagement strategy for the organisation that is aligned with the objectives of the Theory of Change;
Lead and develop a global team of stakeholder engagement specialists in important RSPO geographies;
Manage and strengthen affiliations with relevant industry and trade associations;
Work closely with the Head, Government Relations to develop external policy communications as it relates to key stakeholder groups;
When required, hire and manage external engagement firms and work with internal and external communications teams;
Work with members, multistakeholder initiatives, international governmental organisations, and non-governmental organisations to maximise the impact of the efforts of RSPO;
Finalise the RSPO's strategic and resourcing plan for the Jurisdictional Approach (JA) and develop realistic timelines and deliverables for approval by SSC, including the development of JA pilots (Sabah, Seruyan, Perak, Jambi)
Build and maintain political, civil society, NGO and industry relationships, to secure MOUs on critical issues;
Work seamlessly with the company's leadership team to understand the complex issues and areas where the RSPO must succeed;
Coach and motivate staff, identify learning opportunities for staff development and advancement, track work progress in building staff competence on the job and encouraging motivation, pro-activeness, and job satisfaction of all direct reports;
Expand and further cultivate influential third party endorsers, advocates & champions for smallholders;
Ensure RSPO is present at global events/platforms;
Engage more financial institutions on ESG issues and encourage members to support policy development of green financing; and
Assist with the execution of a high-level COP26 Campaign with internal and external stakeholders.
Apart from the duties stated above, perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor’s degree in Political Science or any other related fields.
A minimum of eight (8) years of working experience in a management role specifically in corporate affairs, stakeholder engagement, or public affairs;
Experience in a global environment working with diverse groups of stakeholders such as civil society and non-governmental organisations, multinational corporations, government agencies and organs, UN entities, and intergovernmental agencies; and
Experienced with delivering stakeholder mapping and executing a strategy to socialise complex issues in ASEAN, Europe, and/or the US with a strong record of leading and delivering effective results.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Proven management and leadership skills, including evidence of crafting and successfully executing significant government relations campaigns;
A skilled internal and external relationship builder, with the ability to construct and maintain strong networks of policy influence within the industry and governing institutions;
Effective public speaking and presentation skills; and
Experience communicate complex issues or business strategy to stakeholders.

ESSENTIAL SKILLS

Strong business acumen with the ability to synthesise key themes and deliverables from objectives and strategies defined by senior management;
Excellent interpersonal skills including verbal and written communication, negotiation, cross-team project management and consensus-building;
Ability to manage multiple stakeholders and/or projects across complex geographies;
Highly resourceful team-player, with the ability to be effective independently;
Able to plan, allocate and monitor resources to meet fiscal targets and ensure proper budget management;
Emotional maturity, patience, curiosity, and a sustained willingness to change one’s mind;
Demonstrated ability to achieve high-performance goals and meet deadlines in a fast- paced environment; and
Forward-looking thinker, who actively seeks opportunities and proposes solutions.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

HEAD OF AFRICA

The Market Transformation Division is responsible for driving uptake of Certified Sustainable Palm Oil (CSPO) globally to close the gaps between its demand and supply by working with current and potential members and other stakeholders. This division is also responsible for the development and implementation of Shared Responsibility rules and frameworks, which ensure that all RSPO members contribute to our mission by being proactive enablers of change.

The Head of Africa will work closely with the Deputy Director of Europe, Middle East and Africa (EMEA) to ensure the realisation of RSPO’s mission in the region. In collaboration with the Deputy Director of EMEA, and under the guidance of the Director of Market Transformation, the Head of Africa will devise innovative strategies to stimulate the African markets to increase CSPO uptake, whilst optimising CSPO production.

The location of this role is Africa.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

To support the Deputy Director of EMEA in providing strategic leadership to the RSPO team in Africa.
To provide operational leadership, including the day-to-day management of the RSPO team in the region.
To lead high-level engagements and multi-stakeholder processes at regional and national levels.
To explore and build partnerships and synergies needed for achieving RSPO’s mission in Africa.
To improve visibility and awareness of RSPO in Africa through proactive engagement with relevant stakeholders (governments, actors along the palm oil supply chain, non-governmental organisations (NGOs)/civil society organisations (CSOs), etc.).
To engage with RSPO members and stakeholders in Africa to increase awareness and accelerate the adoption and uptake of RSPO certification.
To support the development and implementation of the Shared Responsibility (SR) strategy in the region with local partners, in consultation with the Head of SR and Director of Market Transformation.
To support the work of RSPO standing committees, working groups, task forces, and panels by facilitating adequate participation of relevant African stakeholders, and providing region-specific contents, contexts, and perspectives.
To work closely with the Deputy Director of EMEA to ensure alignment of the RSPO Secretariat’s operations in Africa with the objectives of other relevant divisions.
To engage with the Assurance Division to identify and prevent/mitigate risks, and assure the credibility of the RSPO certification scheme in the region.
To provide technical backstopping to the RSPO Africa team.
To prepare and submit an annual operational budget for Africa to the Deputy Director of EMEA for review and approval, manage effectively within this budget, and report accurately on the progress made and challenges encountered.
Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor’s degree in Environmental Sciences, Agronomy, Forestry, or any relevant Social Sciences majors.
At least seven years of experience in the palm oil sector, and preferably with a socio-environmental management or agricultural commodities certification scheme.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Good people-management and leadership skills.
Technical proficiency in English.
Knowledge of the palm oil industry in Africa.
Knowledge of African countries’ regulatory systems pertaining to oil palm plantation operation, palm oil processing, and social and environmental requirements.
Good understanding of the social and environmental geopolitics within the palm oil sector in Africa.
Knowledge of RSPO and other comparable environmental and social governance schemes.
Excellent public communication and presentation skills.
Ability to work independently without supervision.
Organised, mature, and able to engage with stakeholders at all levels.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application - Head of Africa” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

HEAD OF GOVERNMENT RELATIONS

As a multi-stakeholder organisation, the RSPO relies on creating interconnectivity between civil society, business and governments. The RSPO is seeking an experienced and strategic individual to fill the position of Head of Government Relations to help foster these ties and build out a government relations program globally for the organisation. This individual will support the Global Director of Outreach and Engagement in designing and executing a strategic vision for RSPO engages with governments across the globe, with a focus on key markets such as Indonesia, Malaysia, India, China, the European Union, and the United States.

KEY ROLES AND RESPONSIBILITIES

Lead and develop internal government relations staff in important RSPO geographies
Manage industry and trade association memberships;
Contribute to external policy communications as it relates to government relations;
When required, hire and manage external lobbying teams and work with internal and external communications teams;
Work with members to maximise the impact of the efforts of RSPO;
Build and maintain political and industry relationships; and
Work seamlessly with the company’s leadership team to understand the complex issues and areas where the RSPO must succeed.

ESSENTIAL ACADEMIC AND PROFESSIONAL SKILLS

Either a degree in political science or any related fields;
A minimum of eight (8) years of working experience in a mid-management role specifically in government affairs;
Experience in a global environment working with varying governments and government agencies;
Experienced with the policymaking process with a strong record of leading and delivering effective results;
Proven management and leadership skills, including evidence of crafting and successfully executing significant government relations campaigns;
A skilled internal and external relationship builder, with the ability to construct and maintain strong networks of policy influence within the industry and governing institutions
Effective public speaking and presentation skills;
Conscientious and willing to take responsibility;
Experience integrating public policy with organisation or business strategy; and
High integrity and a good team player.

DESIRABLE PROFESSIONAL SKILLS

High proficiency in English with good communication skills, writing ability and the capability to establish cooperation and rapport with internal and external parties in different regions;
Knowledge of monitoring platforms such as FiscalNote and/or Qurom;
Familiar with sustainability issues in palm oil/forestry or any other commodities; and
Proficiency in MS Office applications (Excel, Word, PowerPoint).

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skillset and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state "Job Application - Head of Government Relations" in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.**

HEAD OF SMALLHOLDERS PROGRAMME UNIT

RSPO recognises the importance of smallholders and the need for improving smallholder inclusion into the RSPO system. More than three million smallholders and small-scale farmers make a living from palm oil globally. While their farmlands are small compared to industrial plantations, smallholders account for approximately 40% of total global palm oil production, making smallholders significant contributors towards a sustainable oil palm industry.

In March 2017, the RSPO Board of Governors (BOG) approved the RSPO Smallholder Strategy, which paved the way for the adoption of the RSPO Independent Smallholder (ISH) Standard in 2019. The standard aims to increase the inclusion of smallholders into the RSPO system through a mechanism that recognises the challenges faced by smallholders globally. To date, a total of 162,938 smallholders are covered by various RSPO schemes, representing 460,823 hectares of certified area.

The Head of the Smallholders Programme Unit will be responsible for leading and managing the Smallholders Programme Unit ensuring that the direction and workplan is effectively implemented in accordance with the RSPO Smallholder Strategy.

Reporting to the Technical Director, the Head of Smallholders Programme Unit will manage an international team of technical managers and specialists across Asia, Africa, and Latin America. S/he will serve as a primary interface for smallholder groups, members, and stakeholders who wish to engage with the RSPO and will support the mission and purpose of the organisation by supporting the RSPO Smallholder Standing Committee.

The preferred location of this role is Malaysia, Indonesia, or Singapore.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

To provide strategic direction to the RSPO Leadership Team and the Smallholders Programme Unit on all matters relevant to smallholder inclusion and lead the implementation of the RSPO Smallholder Strategy.
To oversee the development and implementation of relevant livelihood programmes aimed at improving smallholder livelihoods globally.
To ensure the smallholder certification programme is successfully implemented, in close coordination with the relevant departments internally to increase the number of smallholders certified globally.
To improve market demand and access to financial and non-financial support for smallholders, in close collaboration with the relevant departments through the RSPO smallholder global market engagement programme.
To ensure efficient management of the Smallholder Standing Committee, working groups, and/or task forces directly under the purview of the Smallholders Programme Unit, and any others that involve the active participation of the unit’s staff.
To oversee the day-to-day operations of the Smallholders Programme Unit, including the development and implementation of its annual plan and budget in line with the wider organisational objectives.
To oversee the management and scale-up of the RSPO Smallholder Trainer Academy, RSPO Smallholder Support Fund, and smallholder-related data management.
To perform any other duty or duties reasonably assigned by the Leadership Team.

THE SUCCESSFUL APPLICANT

A bachelor's degree in the field of Environmental Science/Management, Agronomy, Sustainability, or related majors.
At least 8 years of experience in agricultural and/or community development, sustainability, audits, and/or certification schemes.
Familiar with palm oil sustainability standards schemes (e.g., RSPO, MSPO, ISPO, etc.).
People management experience including building, leading, and developing high performing teams.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Strong business acumen with the ability to synthesise key themes and deliverables from objectives and strategies defined by senior management and the Leadership Team.
Excellent interpersonal skills including verbal and written communication, negotiation, cross-team project management, and consensus-building.
Ability to manage multiple stakeholders and/or projects.
Highly resourceful team player with the ability to be effective independently.
Able to plan, allocate, and monitor resources to meet fiscal targets and ensure proper budget management.
Emotional maturity, patience, curiosity, and a sustained willingness to change one’s mind.
Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.
Forward-looking thinker, who actively seeks opportunities and proposes solutions.
Fluency in English and proficiency in additional Asian language(s) and/or Spanish is an advantage.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state "Job Application - Head of Smallholders Programme Unit" in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

MANAGER, PROCUREMENT

The Manager, Procurement will report directly to the Associate Director of Finance and manage the overall coordination and evaluation of procurement for RSPO. The Manager, Procurement is responsible for negotiating and strategising with suppliers and vendors to secure the best and most cost-effective purchases, providing guidance, and ensuring that procurement policies and procedures are adhered to.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

To provide guidance and training to all internal stakeholders to ensure they are compliant with procurement processes and controls, including vendor verification, quotation sourcing, contracting, and vendor evaluation.
To ensure approvals for all procurements are made in accordance with procurement policies and procedures involving tenders, negotiations, and all types of contractual arrangements.
To collaborate with internal users and project owners to understand their procurement budgets, requirements, and expected deliverables.
To review and perform risk assessments on contracts with suppliers and vendors, and negotiate to secure contract terms advantages to RSPO.
To implement an effective vendor management and maintain a comprehensive record of past performances and rates, and pricing reference of goods and services for future procurements.
To monitor and evaluate ongoing contracts to ensure deliverables are met and remain feasible.
To provide periodic reporting for management on all procurements and controls.
Apart from duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor’s degree in Business Administration or related fields.
At least 5 years of experience in procurement management, as a manager or officer.
Preference will be given to those with international stakeholder management experience in a non-profit organisation
Relevant experience in using enterprise resource planning (ERP), contract management, and other related systems.
Preferred location is Malaysia, however, candidates from other locations with the relevant experience will be considered.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Strong business acumen with the ability to implement objectives and strategies defined by senior management.
Excellent interpersonal skills, including verbal and written communication.
Highly resourceful team player with the ability to be effective independently.
Fluency in English and proficiency in additional Asian language(s) is an advantage.
Proficiency in Google Workspace (G Suite), and Office 365 including Word, Excel, and PowerPoint.
Proven experience in preparing and reviewing contracts and an aptitude in negotiation.
Ability to prioritise tasks, detail-oriented, and good organisation skills.
Ability to establish cooperation and rapport with internal and external parties of different backgrounds and nationalities.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

EXECUTIVE, MARKETING & COMMUNICATIONS

The Executive, Marketing & Communications will be responsible for ensuring RSPO’s communications activities and marketing content is strategic, coherent and in line with RSPO’s brand identity and global messaging framework. The job will involve coordinating and engaging with stakeholders (internal and external) to ensure that all our content meets public expectations and needs.

The preferred location of this role is based in Europe or Asia-Pacific.

KEY ROLES AND RESPONSIBILITIES

Assist in the drafting and preparation of communications materials, press releases, newsletters and other communications content in coordination and with support from the RSPO Secretariat team and agencies.
Work with the Head of Marketing and Communications and Director of Outreach and Engagement to support the CEO and the Board of Governors of the RSPO to create content to assist in issues communications, based on risk management plans and trend spotting.
Develop multimedia materials for RSPO’s diverse range of stakeholders and engagement platforms from webinars to events.
Work with the copywriter(s) to support the CEO and the Board of Governors with messaging and speechwriting.
Develop an in-depth understanding of the global media landscape and trends.
Help deliver communications in multi-stakeholder engagement situations, with an understanding issues management and policy lobbying and/or development.
Appreciation of the global sustainability agenda.
Work with the RSPO Complaints Team, Investigation & Monitoring Unit and PR team to ensure external communication on complaints meet public expectations and needs.
Apart from the duties stated above, perform any duty or duties reasonably assigned by the management.

THE SUCCESSFUL APPLICANT

A University Degree or Master in Multimedia Communication (or equivalent)
More than 2 to 4 years experience in a sustainability oriented or NGO organisation, communications agency.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Familiarity with multi stakeholder platforms
Outstanding communication skills and ability to adapt tone and approach for different stakeholders.
Good understanding of the sustainability sector and/or oil palm cultivation including key producing countries such as Malaysia and Indonesia.
Proficiency in English with good communication skills and the ability to establish cooperation and rapport with internal and external parties of different nationalities.
Ability to work under pressure, manage multiple projects and meet deadlines.
Ability to collaborate across organisational boundaries and global teams, embrace change and make improvements to working practices.
Strong interpersonal skills and a passion for engaging with different stakeholder communities.
Conscientious and willing to take responsibility.
High integrity, nimble and a good team player.
Proficiency in MS Office applications (Excel, Word, PowerPoint)
Based in Europe or Asia-Pacific, with sufficient internet bandwidth to work remotely.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state "Job Application - Executive, Marketing & Communications" in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

SPECIALIST, COMPENSATION AND BENEFITS

The Specialist, Compensation and Benefits will report directly to the Director of Human Resources (HR) and will be responsible for designing, developing, implementing, and managing salary, bonus, and benefits packages for the organisation. The incumbent will ensure that our compensation and benefits packages comply with statutory and regulatory requirements, such as minimum salaries and tax liabilities.

The ideal candidate is someone who can operate as an expert in compensation and benefits to advise, guide, and support internal key stakeholders by developing a fair and attractive compensation and benefits strategy that helps improve employee satisfaction and creates a productive workplace.

The preferred location of this role is Malaysia, Singapore, or Indonesia.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

To analyse and evaluate the current compensation plans with monetary and non-monetary benefits, based on organisational and employee needs, to ensure our compensation strategy is competitive.
To develop and implement new compensation and benefits programmes, policies, and procedures, and ensure all programmes, policies, and procedures comply with current legislation, while monitoring and maintaining a fair internal equity.
To manage internal pay structures in line with pay/salary bands and review periodically for internal/external equity.
Together with the Director of HR, to forecast the budget for salary increment.
To advise internal key stakeholders on legal employment regulations, benefits and compensation policies, and classification programmes.
To conduct regular research to review and monitor the compensation and benefits trends of other not-for-profit organisations and make suitable recommendations.
Apart from the duties stated above, to perform any duty or duties reasonably assigned

THE SUCCESSFUL APPLICANT

A bachelor’s degree (master’s degree preferred) in Human Resources Management, Psychology, Business Administration, or other relevant fields.
At least five years of experience as a compensation and benefits manager/team lead, or a similar role.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Extensive knowledge of benefits and compensation programmes, policies, procedures, and applicable legislation.
Experience managing benefits and compensation in a Human Resources Information System (HRIS).
Excellent understanding of job evaluation and job analysis systems.
Good analytical skills.
Ability to perform multiple tasks effectively and efficiently.
Superior communication skills (oral and written).
High integrity and a good team player.
Goal-oriented and organised.
Quantitative and qualitative skills.
Self-motivated and self-directed.
Strong interpersonal skills.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application - Specialist, Compensation and Benefits” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

HEAD OF LATIN AMERICA

Reporting to the Director of Technical/Director of Market Transformation, the Head of Latin America will be responsible for managing RSPO’s operations in Latin America and coordinating its activities with the RSPO Secretariat in Kuala Lumpur and other RSPO global offices. The Head of Latin America will ensure that RSPO’s regional direction is coherent and fully aligned with the organisation’s global positioning, and engage with key stakeholders and policymakers to ensure that RSPO achieves its vision to make sustainable palm oil the norm.

The Head of Latin America is also responsible for setting annual targets on market transformation in terms of membership growth and increased production and uptake of sustainable palm oil, providing assurance in the chain of custody for sustainable palm oil, and maintaining RSPO’s reputation in the region.

The location of this role is Latin America.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

To manage the day-to-day operational activities of RSPO’s office in Latin America, including people and finance management, and provide guidance to the RSPO’s team in the region, including communicating clear directions and roles and responsibilities.
To oversee the development and implementation of the region’s work plan and budget.
To coordinate the work of RSPO’s office in Latin America with the RSPO Secretariat in Kuala Lumpur and other RSPO regional offices to ensure full alignment with the objectives of the relevant departments, as prescribed by RSPO’s senior management.
To build the credibility of the RSPO brand in Latin America through the engagement with stakeholders, which include but are not limited to government/non-governmental /intergovernmental organisations, palm oil-related organisations, smallholder groups, etc.
To engage proactively with key opinion leaders to influence the necessary improvement of regulatory frameworks to further support the production and use of sustainable palm oil in Latin America.
To implement the RSPO operational plan based on the Theory of Change for Latin America and ensure that the timelines and outputs are in line with the operational plan.
To develop specific country/region Shared Responsibility (SR) strategies with local partners, in collaboration and alignment with the Shared Responsibility Unit. To lead in identifying key risk areas for the organisation in the region and to handle these issues both proactively and reactively where necessary.
To provide support, direction, and guidance to the smallholder programmes, complaints resolution, and dispute settlements, and measure impacts of RSPO’s activities in Latin America.
To have a full understanding of Latin America’s oil palm landscapes, and work with the Assurance, Technical, and Standards teams to identify and develop opportunities for growth.
To oversee and provide direction on the communication and marketing activities of RSPO and the RSPO Trademark in Latin America.
To identify and participate in key events that are strategic to RSPO’s mandate, and be the spokesperson for RSPO at relevant stakeholder engagement, as well as provide advice and input of strategic and policy significance, to facilitate decision-making.
To support and provide insights on technical activities and National Interpretations to RSPO members in Latin America.
To prepare and submit an annual operational budget for Latin America to the Director of Market Transformation for review and approval, and manage effectively within this budget and report accurately on the progress made and the challenges encountered.
To lead and manage the biannual RSPO’s Latin American Conference in close collaboration with the relevant partner(s), stakeholders, and the global RSPO Secretariat team.
To coach and motivate staff, identify learning opportunities for staff development and advancement, track work progress to build staff competencies on the job, and encourage motivation, proactiveness, and job satisfaction of all direct reports.
Apart from the duties stated above, perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor's degree in the field of Environmental Science/Management, Agronomy, Sustainability, or other related majors.
At least 12 years of working experience, including general management at a senior level and a track record of building, leading, and evolving high performing teams.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Familiar with palm oil sustainability standards.
Good understanding of RSPO’s certification process, farming practices, and supply chains.
Ability to manage multiple stakeholders and/or projects.
Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

ESSENTIAL SKILLS

Strong business acumen with the ability to synthesise key themes and deliverables from objectives and strategies defined by the senior management.
Excellent interpersonal skills, including verbal and written communication, negotiation, cross-team project management, and consensus-building.
Ability to manage multiple stakeholders and/or projects.
Highly resourceful team-player, with the ability to be effective independently.
Ability to plan, allocate, and monitor resources to meet fiscal targets and ensure proper budget management.
Emotional maturity, patience, curiosity, and a sustained willingness to change one’s mind.
Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment.
Forward-looking thinker, who actively seeks opportunities and proposes solutions.
Fluency in English and Spanish, written and spoken.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application - Head of Latin America” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

DEPUTY DIRECTOR OF INDONESIA

At RSPO, we believe that a not-for-profit organisation is made successful by the passion, skills, and expertise of its members and staff.

Reporting to the Director of Market Transformation, the Deputy Director of Indonesia will be fully responsible for managing RSPO’s operations in Indonesia and coordinating its activities with other RSPO global offices. The Deputy Director of Indonesia will ensure that RSPO’s regional direction is coherent and fully aligned with the organisation’s global positioning, and engage with key stakeholders and policymakers to ensure that RSPO achieves its vision to make sustainable palm oil the norm.

The Deputy Director of Indonesia is also responsible for setting annual targets on market transformation in terms of membership growth and increased production and uptake of sustainable palm oil, providing assurance in the chain of custody for sustainable palm oil, and maintaining RSPO’s reputation in the region. The Deputy Director will manage a team of 20+ specialists and work as part of a global senior management team to deliver the strategic plan.

The location of this role is Indonesia.

KEY ROLES AND RESPONSIBILITIES

To manage the daily operational activities of RSPO’s office in Indonesia, including people and finance management, and provide guidance to the RSPO’s team in Indonesia, including communicating clear directions and roles and responsibilities.
To oversee the development and implementation of the region’s work plan and budget.
To coordinate the work of RSPO’s office in Indonesia with the RSPO Secretariat in Kuala Lumpur and other RSPO regional offices to ensure full alignment with the objectives of the relevant departments, as prescribed by RSPO´s senior management.
To build the credibility of the RSPO brand in Indonesia through engagement with stakeholders, which include but are not limited to government/non-governmental/intergovernmental organisations, palm oil-related organisations, smallholder groups, etc.
To engage proactively with key opinion leaders to influence the necessary improvement of regulatory frameworks to further support the production and use of sustainable palm oil in Indonesia.
To implement the RSPO operational plan based on the Theory of Change for Indonesia and ensure that the timelines and outputs are in line with the operational plan.
To develop specific country/region Shared Responsibility (SR) strategies with local partners, in collaboration and alignment with the Shared Responsibility Unit. To lead in identifying key risk areas for the organisation in the region and to handle these issues both proactively and reactively where necessary.
To provide support, direction, and guidance to the smallholder programmes, complaints resolution, and dispute settlements, and measure impacts of RSPO’s activities in Indonesia.
To have a full understanding of Indonesia’s oil palm landscapes, and work with the Assurance, Technical, and Standards teams to identify and develop opportunities for growth.
To oversee and provide direction on the communication and marketing activities of RSPO and the RSPO Trademark in Indonesia.
To identify and participate in key events that are strategic to RSPO’s mandate, and be the spokesperson for RSPO at relevant stakeholder engagement, as well as provide advice and input of strategic and policy significance, to facilitate decision-making.
To support and provide insights on technical activities and National Interpretations to RSPO members in Indonesia.
To prepare and submit an annual operational budget for Indonesia to the Director of Market Transformation for review and approval, and manage effectively within this budget and report accurately on the progress made and the challenges encountered.
To lead and manage the biannual RSPO’s Indonesian Conference in close collaboration with the relevant partner(s), stakeholders, and the global RSPO Secretariat team.
To coach and motivate staff, identify learning opportunities for staff development and advancement, track work progress to build staff competencies on the job, and encourage motivation, proactiveness, and job satisfaction of all direct reports.
Apart from the duties stated above, perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor's degree in the field of Environmental Science/Management, Agronomy, Sustainability, or other related majors.
At least 12 years of working experience, including general management at a senior level and a track record of building, leading, and evolving high performing teams.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Familiar with palm oil sustainability standards (e.g. RSPO, MSPO, ISPO, etc).
Good understanding of RSPO’s certification process, farming practices, and supply chains.
Ability to manage multiple stakeholders and/or projects.
Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

ESSENTIAL SKILLS

Strong business acumen with the ability to synthesise key themes and deliverables from objectives and strategies defined by the senior management.
Excellent interpersonal skills, including verbal and written communication, negotiation, cross-team project management, and consensus-building.
Ability to manage multiple stakeholders and/or projects.
Highly resourceful team-player, with the ability to be effective independently.
Ability to plan, allocate, and monitor resources to meet fiscal targets and ensure proper budget management.
Emotional maturity, patience, curiosity, and a sustained willingness to change one’s mind.
Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment.
Forward-looking thinker, who actively seeks opportunities and proposes solutions.
Fluency in English and Bahasa Indonesia, written and spoken.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application - Deputy Director of Indonesia” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

SPECIALIST, CUSTOMER RELATIONSHIP MANAGEMENT/SALESFORCE

Reporting to the Business Solutions Manager, the Specialist, Customer Relationship Management (CRM)/Salesforce will be responsible for all aspects of Salesforce.com in RSPO. The Specialist, CRM/Salesforce will perform the key role of maximising and leveraging the use of Salesforce capabilities and features to provide improvement and efficiency to business processes, including solving problems unique to RSPO.

The location of this position is flexible.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

To perform administrator functions, such as managing users, profiles, roles, permissions, rules, and queues.
To configure Salesforce.com organisation, including the development of custom objects and the use of Salesforce Lightning to enhance user experience.
To customise and manage dashboards, reports, templates, page layouts, and workflows, and create and maintain custom object relationships, standard, and custom fields.
To have an in-depth understanding of Salesforce.com data structures and understand how to meet complex process and report requirements.
To manage and resolve support requests related to Salesforce.com, providing best practices and solutions on Salesforce usage, including training and documentation.
To manage and coordinate projects related to Salesforce.com and be responsible for delivering and deploying completed work, and ensuring proper documentation related to configuration and deployment of applications.
To take initiative in understanding the business process of RSPO and recommending process improvements by translating the business requirements into solutions in Salesforce, including integration with FinancialForce and RSPO web applications.
To stay current on new releases and updates in Salesforce.com and other latest industry trends and changing technologies.
To manage Salesforce Community Cloud and implement best practices and leverage the platform for collaboration with external users, e.g. RSPO members and employees.
Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor’s degree in Computer Science, Software Engineering, Information Systems, or other relevant degrees or qualifications.
Three to five years of experience in Salesforce administration and development.
At least three years of experience in Apex and Visualforce pages to extend existing features and writing Apex test cases to deploy new triggers and/or classes to production is preferred.
Two to three years of experience in writing HTML, Javascript, and CSS will be an added advantage.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

In-depth knowledge of the standard capabilities of SalesForceDotCom (SFDC) and have successfully expanded on those capabilities through the use of custom code (Apex, Visualforce pages) and/or integration with external systems.
Experience in designing custom formula fields, field dependencies, validation rules, workflows, and field updates, and email generation according to application requirements.
Have a good understanding of the Salesforce Community Cloud.
Strong written and communication skills.
Ability to work independently, detail-oriented, and strong analytical skills.
Proficiency in Google Workspace (G Suite) and Office 365, including Word, Excel and PowerPoint.
Experience in enterprise resource planning (ERP) systems is an advantage.

ESSENTIAL SKILLS

Ability to establish and maintain effective working relationships and interact with different stakeholders.
Ability to establish cooperation and rapport with internal and external parties of different backgrounds and/or nationalities.
High integrity and a good team player.
Goal-oriented and organised.
Self-motivated and self-directed.
Ability to manage a team under pressure.
Strong strategic and negotiation skills.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application - CRM/Salesforce Specialist” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

EXECUTIVE, MEMBERSHIP

Reporting to the Manager of Membership, the Executive of Membership operates as a member of the Membership Unit and ensures it functions effectively whilst providing the necessary support to the RSPO Secretariat on all membership-related issues.

The location of this role is Malaysia or Indonesia.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

To ensure adherence to all documented procedures and processes, whilst being responsible for providing good and effective responses to all member queries.
To work with the Membership Manager to periodically review and improve the membership systems and processes, ensuring that the membership unit is consistently functioning efficiently and effectively.
To manage member databases to ensure timeliness, completeness, and accuracy of members’ information.
To conduct the complete process of membership applications in the course of the formal membership approval process.
To act as an advisor to both internal and external stakeholders on membership benefits and roles.
To assist in managing and handling membership fee collection, including invoicing and collection of fees.
Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor’s degree in Business Management, or other related fields.
At least three years of experience in a membership-based organisation.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Strong Word, Excel, and PowerPoint skills are essential.
Excellent writing and presentation skills, with the ability to present ideas and concepts to a broad set of audiences.
Experience in managing a multi-stakeholder environment.
Experience in customer relationship management (CRM) software.

ESSENTIAL SKILLS

Demonstrated experience in project management.
Ability to perform multiple tasks effectively and efficiently.
Superior communication skills, oral and written.
High integrity and a good team player.
Goal-oriented and organised.
Quantitative and qualitative skills.
Self-motivated and self-directed.
Strong interpersonal skills.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application - “Executive, Membership” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

HEAD OF DIGITAL COMMUNICATIONS

At RSPO, we believe that a not-for-profit organisation is made successful by the passion, skills, and expertise of its members and staff.

The Head of Digital Communications will be a key leader within the Stakeholder Engagement Team who will lead and build a dynamic, international team to bring the organisation’s digital communications to new audiences and markets. This key function will report to the Global Director of Outreach & Engagement and will be responsible for building a new, best-in-class website and a strategic plan to optimise the full suite of digital products and services, including RSPO’s social media channels.

The location of this role is in flexible.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

Design and implement a data-driven global digital strategy in all key languages and markets that is aligned to the RSPO’s Theory of Change
Oversee the launch and maintenance of a new, best-in-class website to communicate the benefits of sustainable palm oil and promote the importance of RSPO as the clear certification leader.
Support the promotion and delivery of the annual conference and a compelling thought leadership platform, as well as the development of a high level COP26 Campaign with UK Government and Commonwealth nations.
Maintain an overview of all online communications, external-facing digital products and, social media globally, to effectively communicate position statements and prominent articles on climate, biodiversity, labour, gender and other key SDG topics.
Use digital communications to expand and further cultivate influential third-party endorsers, advocates, and champions for causes like smallholders and other key priorities of the organisation.
Develop and execute targeted regional and national digital communications plans for EU, Africa, Asia, US, LatAm.
Support the global media relations strategy and regional press offices with strategic digital communications.
Develop compelling consumer content and messaging for members to promote RSPO in their own social and marcomm channels.
Project manage major digital projects and ensure relationships with external stakeholders and engagement with RSPO staff and audiences are managed effectively.
Monitor new and innovative ways to present RSPO’s digital content, proposing and experimenting with ways to develop its content in line with changing digital trends and audience preferences.
Coach, advise and share information on digital content, communications, and services with the wider organisation. Encourage and support staff and RSPO members to engage with digital communications and adopt a ‘digital first’ mindset.
Take the lead on Google Analytics and other digital monitoring/measurement tools, ensuring that digital metrics are implemented, consistently reported and widely used across the organisation.
Effectively build and manage a high-performing team and provide a blend of support, development, and performance management that enables individuals to work at their best.
Manage finances in compliance with related policies and procedures.
Effectively manage project/business performance by planning, coordinating, delivering, evaluating, and communicating as appropriate.

THE SUCCESSFUL APPLICANT

Minimum of 10 years’ experience working in a corporate communications, digital or social strategy related function.
Bachelor's degree in communications, journalism, political science, or business is preferred.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Expertise in integrated digital communications and campaign planning, including development, execution, and measurement strategies in the field of sustainable agriculture.
Demonstrated experience in designing and re-building websites and crafting integrated, multi-channel digital strategies at a global scale; with a deep understanding of audiences and channels.
Experience of working with C-suite level executives and proven record of building and maintaining excellent stakeholder relationships – within teams, across the business, with senior leaders and external agencies.
Track record of successfully managing teams, and experience of showcasing and executing leadership in a multi-national, and multi-cultural scale.
Experience working with digital / social media agencies.
Experience and understanding of multi-cultural, multi-country/region businesses is preferred.
Fluency in English

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state "Job Application - Head of Digital Communications" in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

DEPUTY DIRECTOR OF MALAYSIA AND THAILAND

The Deputy Director Malaysia and Thailand will be fully responsible for managing the RSPO operations and coordinating Secretariat activities in Malaysia and Thailand, with other global offices. S/he will ensure that RSPO’s regional direction is coherent and fully aligned with the organisation’s global positioning and engage with key stakeholders and policy makers to ensure RSPO achieves its vision to make sustainable palm oil the norm.

The Deputy Director is also responsible for setting annual targets on market transformation in terms of membership growth and increased production and uptake of certified sustainable palm oil, and enhance the relevance of RSPO in the region RSPO’s reputation in the region. The Deputy Director will manage a team of specialists and work as part of a global team to deliver the strategic plan.

The preferred location of this role is Malaysia.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

Manage the daily operational activities of the RSPO Secretariat in Malaysia and Thailand, and guide the RSPO Secretariat team, including communicating clear directions and roles and responsibilities.
Coordinate the work of the Malaysia and Thailand teams across all departments/units and with other regional offices to ensure full alignment with the organisational objectives as prescribed by RSPO´s senior management.
Strengthen the position of RSPO in Malaysia and Thailand through the engagement of stakeholders that include Governments / Corporates / NGOs / Inter Governmental Organisations / Palm Oil related organisations / Smallholder groups etc.
Engage proactively with key opinion leaders to influence regulatory frameworks and enhance the production and use of certified sustainable palm oil in Malaysia and Thailand.
Implement the RSPO operational strategy based on the Theory of Change and ensure that the timelines and outputs are in line with the work plan for Malaysia and Thailand.
In collaboration and alignment with the Shared Responsibility (SR) Unit, develop specific country/region SR strategies with local partners.
Provide support, direction and guidance to the smallholder programme / grievance system and other departments/units relating to activities in Malaysia and Thailand.
Understand the Malaysian and Thai palm oil landscape and work with the Assurance, Technical, Membership, and Standard Development teams to identify and develop opportunities for growth in these markets.
Oversee and provide direction on the communication and marketing activities of RSPO and the RSPO trademark in Malaysia and Thailand.
Identify and participate in key events that are strategic to RSPO´s mandate, and be the spokesperson for RSPO with relevant stakeholder engagements, as well as providing advice and input of strategic and policy significance, helping to facilitate decision making.
Prepare and submit an annual operational budget for Malaysia and Thailand to the Director of Market Transformation for review and approval, manage effectively within this budget, and report accurately on progress made and challenges encountered.
Coach and motivate staff, identify learning opportunities for staff development and advancement, track work progress to build staff competence on the job and encourage motivation, proactiveness, and job satisfaction of the staff in Malaysia and Thailand.
Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A Bachelor's Degree in relevant field.
A minimum of 15 years working experience, including in general management at a senior level and a track record of building, leading, and evolving high performing teams.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Familiar with palm oil sustainability standard schemes (eg. RSPO, MSPO, ISPO etc).
Good understanding on RSPO’s certification process, farming and supply chains.
Ability to manage multiple stakeholders and/or projects.
Proficiency in MS Office applications (Excel, Word, PowerPoint).

ESSENTIAL SKILLS

Strong business acumen with the ability to synthesise key themes and deliverables from objectives and strategies defined by senior management.
Excellent interpersonal skills including verbal and written communication, negotiation, cross-team project management and consensus-building.
Ability to manage multiple stakeholders and/or projects
Highly resourceful team-player, with the ability to be effective independently
Able to plan, allocate and monitor resources to meet fiscal targets and ensure proper budget management
Emotional maturity, patience, curiosity, and a sustained willingness to change one’s mind.
Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.
Forward looking thinker, who actively seeks opportunities and proposes solutions
Fluency in English, written and spoken. Working proficiency in local languages is an advantage.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state "Job Application - Deputy Director of Malaysia and Thailand" in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

GENERAL COUNSEL

This newly created role of in-house General Counsel will be responsible for designing a framework for the Legal and Compliance work of the organisation and will serve as a business partner to the Leadership Team and the Board of Governors. The General Counsel will report to the Chief Financial Officer as a member of the Finance and Business Solutions Division. S/he will work across all functional divisions and across all eight international RSPO entities, working closely with global colleagues and external counsel to oversee contract and regulatory compliance, while helping to develop and implement global policies and procedures.

The General Counsel will provide research on and coordination of establishing operations in new jurisdictions, while ensuring compliance with the organisation’s governing structures and advising on global employment issues. In the first year, s/he will take the lead in identifying and addressing potential legal risks for current activities, operations and strategic initiatives, including anti-trust compliance.

KEY ROLES AND RESPONSIBILITIES

Provides legal representation to the organisation and manages the full range of legal strategies and responsibilities for RSPO’s legal entities in all jurisdictions.
Sets the strategy and goals for a new Legal & Compliance Unit in alignment with the wider organisational goals as endorsed by the Board of Governors each year.
Leads complex legal projects that span legal, business, and functional boundaries (e.g., across geographies, subject matter areas, jurisdictions, and Committees).
Provides legal counsel to staff in all departments on a variety of complex issues, develops and implements staff-friendly plans, systems, and procedures.
Identifies, researches, and analyses legal issues that affect the RSPO and its activities at the national and international levels associated with the organisation’s activities, operations, and strategic initiatives, including but not limited to, revenue diversification, and jurisdictional and programmatic expansion.
Anticipates issues and risks that affect the RSPO and identifies solutions to mitigate or eliminate risks.
Ensures compliance of internal governance policies; identifies issues and manages changes when necessary.
Develops and provides trainings on legal issues, processes, and policies to multi-level audiences in all departments in Regional Offices and Global Teams.
Develops and manages the Legal & Compliance budget and manages any contracts with external counsel.
Works closely with the Membership Division to support the governance aspects of the Annual General Assembly and builds and maintains relationships with and information flow to external advisors retained by the CEO and Board of Governors, as needed.
Leads special projects and other duties, as assigned by the CEO or CFO.

THE SUCCESSFUL APPLICANT

Minimum of 10 years’ experience including significant professional experience as in-house legal counsel to a multinational organisation.
Experience advising senior management and Boards of complex, international organisations, preferably in the agricultural commodity sector.
Strong analytical skills and demonstrated ability to understand complex legal concepts and translate those to non-lawyers to create practical processes, guidance and training.
Prior success building relationships and communicating with diverse groups of people, preferably in a greenfield role.
Demonstrable legal analytical skills, general business acumen and expertise in several of the core areas of work listed below:
- Compliance and rules applicable to non-profit industry associations or certification schemes in Asia, Europe, Africa, US, and LatAm.
- Contract and legal document review in Malaysia, Indonesia, Singapore;
- Regulations and tax matters in RSPO jurisdictions
- Employment law, Anti-trust law and Corporate governance
- Intellectual property, content management, licensing
High degree of professional ethics and integrity.
Strong project management skills with attention to detail and accuracy.
Strong teamwork and client service skills; experience exercising influence and managing change while having an open and inclusive tone; solution-oriented.
Demonstrated ability to work in a fast-paced, growth-oriented global or regional organisation.
Flexibility in working hours to accommodate RSPO’s international office locations and the current COVID-19 situation.
Administratively self-sufficient with demonstrated skill with Outlook, Word, Excel and PowerPoint.
Fluency in English and proficiency in additional major Asian language(s) or Spanish is an advantage.

WHAT’S ON OFFER
Operating within a dynamic and fast-paced environment, you will enjoy a remuneration that is competitive within the NGO landscape while functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

HEAD OF BIODIVERSITY PROGRAMME UNIT

Since its inception in 2004, RSPO has enjoyed rapid growth and today has close to 5,000 members from 99 countries, including oil palm producers, processors, traders, consumer goods manufacturers, retailers, banks, and non-governmental organisations. Thanks to the commitment and actions of these members, nearly 20% of the global supply of palm oil has already been certified as sustainable.

Reporting to the Director of Standard Development, the Head of Biodiversity Programme Unit will be responsible for supporting the Director of Standard Development in leading, coordinating, and ensuring the development, revision, and implementation of all RSPO sustainability standards, pertaining to biodiversity and High Conservation Value (HCV) subject matters; and providing advice and input of strategic and policy significance to facilitate decision-making.

The location of this role is flexible.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

To ensure the development and revision of RSPO key standard documents and relevant technical procedures and guidelines for the production of sustainable palm oil, particularly on matters related to biodiversity and HCV conservation and sustainability, whilst ensuring that all are in line with the RSPO Principles and Criteria (P&C) and based on best practices of standard development procedures.
To provide subject matter input relating to biodiversity and HCV standard setting and system development, monitor the implementation and improvement of RSPO standards and any other relevant document development, and review procedures.
To act as subject matter specialist to external and internal stakeholders in a professional, consistent, and evidence-based manner, whilst keeping in line with the RSPO sustainability principles.
To participate in meetings and discussions of relevant committees addressing environmental matters.
To provide guidance to ensure effective management and facilitation of the relevant Standing Committees, Working Groups and/or Task Forces that may be required for standard development, and review procedures on all matters related to biodiversity and HCV conservation.
To ensure timely and adequate communication and socialisation of progress (and/or changes) of newly developed (and/or revised) RSPO standards, procedures, and guidance to RSPO members and beyond on all matters related to biodiversity and HCV conservation agenda.
To establish and maintain relationships with internal and external stakeholders pertaining to matters related to biodiversity conservation and/or HCV issues within the palm oil industry.
To contribute to building the credibility of the RSPO standards through the engagement of internal and external stakeholders.
To promote and support innovations, adoption of best practices, and the development and continuous improvement of relevant tools, systems and approaches, in line with the RSPO P&C requirements.
To facilitate training on the RSPO standards for RSPO members to ensure compliance to the RSPO requirements.
To work in consultation with other relevant units and/or departments within the RSPO Secretariat, whilst facilitating coordination as and when required.
To manage the day-to-day operations of the Unit, including the development and implementation of its annual plan and budget, whilst keeping in line with the wider organisational objectives.
To ensure the provision of sufficient allocation of resources to RSPO’s standards development.
To provide timely, expert, authoritative, and strategic advice to the RSPO Leadership Team as and when required.
To provide input on standard and policy writing by RSPO on matters relating to biodiversity and HCV issues.
To coach and motivate the Biodiversity Unit staff, identify learning opportunities for staff development and advancement, track work progress to build staff competence on the job, and encourage motivation, proactiveness, and job satisfaction of all direct reports.
Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor's degree in the field of Environmental Science, Biodiversity, Agronomy, Sustainability, or other related majors. A master’s degree would be advantageous.
At least 10 years of experience in the fields of sustainability, management, audits, and/or certification schemes.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Knowledge of regional environmental issues and priorities to facilitate communication and negotiation with key stakeholders and the anticipation of and response to problems.
High level of understanding of RSPO’s certification process and requirements, including but not limited to HCV and High Carbon Stock (HCS) Assessment protocols, Remediation and Compensation Procedure (RaCP), and Land Use Change Analysis (LUCA).
Familiar with palm oil sustainability standards (e.g. RSPO, MSPO, ISPO, etc.).
Ability to manage multiple stakeholders and/or projects.
Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

ESSENTIAL SKILLS

Ability to establish and maintain effective working relationships and interact with different stakeholders.
Proficiency in English with good communication skills.
Ability to establish cooperation and rapport with internal and external parties of different backgrounds and/or nationalities.
High integrity and a good team player.
Goal-oriented and organised.
Self-motivated and self-directed.
Ability to manage a team under pressure.
Strong in strategic and negotiation skills.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application - Head of Biodiversity Programme Unit” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

ASSISTANT MANAGER, HUMAN RESOURCES OPERATIONS

Since its inception in 2004, RSPO has enjoyed rapid growth and today has close to 5,000 members from 99 countries, including oil palm producers, processors, traders, consumer goods manufacturers, retailers, banks, and non-governmental organisations. Thanks to the commitment and actions of these members, nearly 20% of the global supply of palm oil has already been certified as sustainable.

Reporting to the Director of Human Resources (HR), the Assistant Manager of HR Operations will be responsible for driving operational excellence and playing a critical role in the growth and development of RSPO, in a fast-paced and dynamic environment.

The ideal candidate is someone with regional experience, able to work independently, proactive, adaptable to changes or ambiguity, and has good Excel and presentation skills. The Assistant Manager of HR Operations must have strong experience in the administration of the full employee lifecycle-employee relations, staffing management, leave, payroll, and benefits administration, as well as excellent communication and stakeholder management skills.

The location of this role is Malaysia.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

PAYROLL MANAGEMENT

To ensure that the monthly payroll is administered in a timely and accurate manner in accordance with local legislations.
To ensure that all employee data for payroll processing is current and accurate.
To conduct monthly payroll audits to check on discrepancies and ensure that these discrepancies are resolved immediately.
To provide consultancy services to employees on all matters pertaining to statutory submission and contributions.
To maintain payroll records and reports for accounting of salary/wages.
To ensure proper filing of tax returns and other statutory requirements in accordance with local legislations.

BENEFITS MANAGEMENT

To be the liaison person between RSPO and RSPO’s benefits providers.
To process enrolment, deletion, and changes in a timely manner with each benefit provider.
To provide consultancy services to employees on all matters pertaining to their benefits.
To prepare the required documents to implement benefit programmes and maintain permanent employee records for these programmes.
To ensure compliance with processes and procedures as set by the respective benefits providers.
To maintain proper records of all correspondence and documentation pertaining to employee benefit programmes.

PERSONNEL FILE MANAGEMENT

To ensure all new personnel files are opened immediately after each payroll.
To ensure all personnel files are regularly audited and maintained with current and accurate documentation.
To close all the files of resigned employees after each payroll.

RECORD MANAGEMENT

To ensure all new staff data is keyed into the HR system within the set deadlines.
To conduct monthly audits to ensure data accuracy.
To terminate all the files of resigned employees in the system after each payroll.
To update and maintain employee benefits, employment status, and similar records.
To maintain records related to grievances, performance reviews, and disciplinary actions.

LEAVE MANAGEMENT

To conduct quarterly audits to ensure data accuracy.
To provide consultancy services to employees on all matters pertaining to their leave.

Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor's degree in Human Resources Management, Psychology, Business Administration, or other relevant fields.
At least five years of experience, preferably in a multinational organisation.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Possess problem-solving skills and able to identify issues and resolve problems in a timely manner.
Possess strong interpersonal skills.
Able to communicate clearly, both written and oral, with employees, HR management team, and in group presentations and meetings.
Ability to read and interpret information effectively, present numerical data in a resourceful manner, and gather and analyse information skillfully.
Ability to prioritise and plan work activities to use time efficiently.
Must be organised, accurate, thorough, and able to monitor work for quality.
Must be dependable and able to follow instructions, respond to management direction, and improve performance through management feedback.

ESSENTIAL SKILLS

Ability to establish and maintain effective working relationships and interact with different stakeholders.
Ability to establish cooperation and rapport with internal and external parties of different backgrounds and/or nationalities.
High integrity and a good team player.
Goal-oriented and organised.
Self-motivated and self-directed.
Ability to manage a team under pressure.
Strong in strategic and negotiation skills.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application - Assistant Manager, Human Resources Operations” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

HEAD OF CLIMATE CHANGE PROGRAMME UNIT

Since its inception in 2004, RSPO has enjoyed rapid growth and today has close to 5,000 members from 99 countries, including oil palm producers, processors, traders, consumer goods manufacturers, retailers, banks, and non-governmental organisations. Thanks to the commitment and actions of these members, nearly 20% of the global supply of palm oil has already been certified as sustainable.

Reporting to the Director of Standard Development, the Head of Climate Change Programme Unit will be responsible for supporting the Director of Standard Development in leading, coordinating, and ensuring the development, revision, and implementation of all RSPO sustainability standards pertaining to climate change-related issues and events (greenhouse gas (GHG), peat, and High Carbon Stock (HCS)).

The Head of Climate Change Programme Unit will also be responsible for providing advice and input of strategic and policy significance to the leadership to facilitate decision-making.

The location of this role is flexible.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

To ensure the development and revision of RSPO key standard documents and relevant technical procedures and guidelines for the production of sustainable palm oil, particularly on matters related to climate change/GHG/High Carbon Stock Approach (HCSA), whilst ensuring that all are in line with the RSPO Principles and Criteria (P&C) and based on best practices of standard development procedures.
To provide subject matter input relating to standard setting and system development, monitor the implementation and improvement of RSPO standards and any other relevant document development, and review procedures.
To provide expert advice and participate in relevant committees that address climate change issues, and provide expert advice to external and internal stakeholders in a professional, consistent, and evidence-based manner to maximise appropriate influence on the delivery of sustainable palm oil development, in line with the RSPO sustainability principles.
To provide guidance to ensure effective management and facilitation of the relevant Standing Committees, Working Groups, and/or Task Forces that may be required for standard development, and review procedures on all matters, in particular subjects that are related to climate change, GHG, and HCSA.
To ensure timely and adequate communication and socialisation of progress (and/or changes) of newly developed (and/or revised) RSPO standards, procedures, and guidance to RSPO members and beyond on all matters related to climate change agenda.
To establish and maintain relationships with internal and external stakeholders pertaining to matters related to climate change issues within the palm oil industry.
To contribute to building the credibility of the RSPO standards through the engagement of internal and external stakeholders.
To promote and support innovations, adoption of best practices, and the development and continuous improvement of relevant tools, systems and approaches, in line with the RSPO P&C requirements.
To facilitate training and awareness-raising of RSPO standards for the production of sustainable palm oil to RSPO members to ensure compliance to RSPO requirements.
To work in consultation with other relevant units and/or departments within the RSPO Secretariat, whilst facilitating coordination as and when required.
To manage the day-to-day operations of the Unit, including the development and implementation of its annual plan and budget, whilst keeping in line with the wider organisational objectives.
To ensure the provision of sufficient allocation of resources to RSPO’s climate change, GHG, and HCSA programmes and monitor performance of the said resources.
To provide timely, expert, authoritative, and strategic advice to the RSPO Leadership Team as and when required.
To provide input on standard and policy writing by RSPO on matters related to climate change issues, where appropriate.
To coach and motivate the Climate Change Unit staff, identify learning opportunities for staff development and advancement, track work progress to build staff competence on the job, and encourage motivation, proactiveness, and job satisfaction of all direct reports.
Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor's degree in the field of Environmental Science, Agronomy, Sustainability, or other related majors. A master’s degree would be advantageous.
At least eight years of experience in the fields of sustainability, management, audits, and/or certification schemes.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Knowledge of regional environmental issues and priorities to facilitate communication and negotiation with key stakeholders, and the anticipation of and response to problems.
High level of understanding of RSPO’s certification process and requirements, including but not limited to PalmGHG Calculator, HCSA Assessment, and Drainability Assessment.
Familiar with palm oil sustainability standards (e.g. RSPO, MSPO, ISPO, etc.).
Ability to manage multiple stakeholders and/or projects.
Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

ESSENTIAL SKILLS

Ability to establish and maintain effective working relationships and interact with different stakeholders.
Proficiency in English with good communication skills.
Ability to establish cooperation and rapport with internal and external parties of different backgrounds and/or nationalities.
High integrity and a good team player.
Goal-oriented and organised.
Self-motivated and self-directed.
Ability to manage a team under pressure.
Strong in strategic and negotiation skills.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application - Head of Climate Change Programme Unit” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

SMALLHOLDER PROGRAMME MANAGER (AFRICA)

Since its inception in 2004, RSPO has enjoyed rapid growth and today has close to 5,000 members from 99 countries, including oil palm producers, processors, traders, consumer goods manufacturers, retailers, banks, and non-governmental organisations. Thanks to the commitment and actions of these members, nearly 20% of the global supply of palm oil has already been certified as sustainable.

Reporting to the Head of Smallholder Unit, the Smallholder Programme Manager (Africa) will be responsible for taking the lead in providing support for the inclusion of African smallholders in the RSPO supply chain in line with the RSPO Smallholder Strategy.

The preferred location of this role is Ivory Coast, West Africa.

KEY ROLES AND RESPONSIBILITIES

Duties include but will not be limited to the following:

To lead and provide assistance to stakeholders in Africa towards understanding and implementing the RSPO standards and related certification processes for smallholders.
To be RSPO’s focal point for all smallholder-related matters in Africa, and act as a liaison between stakeholders in the region and the other departments internally to ensure timely delivery of services for smallholders.
To proactively facilitate the formation of new smallholder groups and engagement of existing smallholder groups, ensuring their inclusion in the RSPO system.
To proactively and continually provide technical support to smallholders to further the RSPO’s objectives to improve livelihood, attain certification, and widen market access.
To implement the work plan of the RSPO Smallholder Trainer Academy and its related activities in Africa.
To assist in the development and implementation of relevant organisational activities, i.e. road shows, workshops, etc. in the region.
To manage and monitor the implementation of RSPO supported smallholder projects in Africa.
Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

A bachelor’s degree in Environmental Science/Management, Agronomy, Sustainability, or other related majors.
At least five years of experience within the sustainability sphere related to oil palm or other agricultural commodities.

TECHNICAL AND PROFESSIONAL KNOWLEDGE

Knowledge of the oil palm sector in Africa and knowledge of agricultural commodity certification.
Working proficiency in English and French is required.
Ability to establish and maintain effective working relationships and interact with different stakeholders.
Ability to establish cooperation and rapport with internal and external parties of different backgrounds and/or nationalities.
High integrity and a good team player.
Goal-oriented and organised.
Self-motivated and self-directed.
Ability to manage a team under pressure.
Strong in strategic and negotiation skills.

WHAT’S ON OFFER

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to careers@rspo.org. Please state “Job Application - Smallholder Programme Manager (Africa)” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

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