I have a question about…
The Annual Communication of Progress (ACOP) is an annual report submitted by RSPO Members that measures their individual progress towards achieving 100% usage of RSPO Certified palm oil products. For questions, please email our ACOP Team.
For questions about the RSPO Certification process, please email our Certification Team.
For questions about RSPO Membership, to check on your application or other membership-related questions, please email our Membership Team.
For questions about smallholders, please email our Smallholder Team.
Human rights and social standards
For questions on the RSPO human rights and social standards (HRSS), please email our HRSS Team.
For RSPO Members and non-members, including affected communities (and their nominated representative), workers and/or other interested parties who wish to file a complaint against an RSPO Member for breach of the RSPO key documents, please visit the RSPO Complaints Portal.
Hotspot Hub or GeoRSPO
For questions about RSPO Hotspot Hub or GeoRSPO, please email our GIS Team.
Not sure where to direct your questions/comment? Submit your question to RSPO here and we’ll make sure the appropriate team responds.
I was personally affected by an RSPO Members’ activities and want to learn how to protect my human rights.
Human Rights Defender Hotline
Human Rights Defender (HRD) SOS is an EMERGENCY contact point for Human Rights Defender, Whistleblowers, Complainants, and Community Spokespersons. This is where they can, in confidence, lodge complaints with the RSPO Complaints Panel (CP) on the activities undertaken by, on behalf of, or in connection with, the activities of an RSPO Member, which may result in risks to the safety and/or security of the said persons.
RSPO Malaysia (Headquarters)
Unit 13A-1, Level 13A, Menara Etiqa
No.3, Jln Bangsar Utama 1
59000, Kuala Lumpur
Sona Topas Tower Lvl. 17
Jl. Jenderal Sudirman Kav. 26
Karet – Setiabudi, Jakarta Selatan 12920
Other RSPO Offices
London, Zoetermeer, Beijing, Bogotá and New York