Contact us

ACOP

The Annual Communication of Progress (ACOP) is an annual report submitted by RSPO Members that measures their individual progress towards achieving 100% usage of RSPO Certified palm oil products. For questions, please email our ACOP Team.

Media

Please email our Communications Team. We will get back to you within two business days. We encourage you to visit our Online Media Centre.

Certification

For questions about the RSPO Certification process, please email our Certification Team.

Membership

For questions about RSPO Membership, to check on your application or other membership-related questions, please email our Membership Team.

Smallholders

For questions about smallholders, please email our Smallholder Team.

Research study

Are you a researcher interested in conducting research on RSPO? Fill out our Research Request Form and our team will respond via email within 10 business days. If you require further assistance, please contact our Research Team.

Trademark

If you are an RSPO Member, please visit MyRSPO to apply, view or renew your trademark license. If you are not a member, please email our Trademark Team.

PalmTrace and RSPO Credits

For questions about RSPO PalmTrace, please contact us:

Phone: +31 20 820 8968
Email: [email protected]
Live Chat: palmtrace.rspo.org

For questions about RSPO Credits, please email our Certification Team.

Human rights and social standards

For questions on the RSPO human rights and social standards (HRSS), please email our HRSS Team.

Complaints

For RSPO Members and non-members, including affected communities (and their nominated representative), workers and/or other interested parties who wish to file a complaint against an RSPO Member for breach of the RSPO key documents, please visit the RSPO Complaints Portal.

Hotspot Hub or GeoRSPO

For questions about RSPO Hotspot Hub or GeoRSPO, please email our GIS Team.

General

Not sure where to direct your questions/comment? Submit your question to RSPO here and we’ll make sure the appropriate team responds.

RSPO Malaysia (Headquarters)

Unit 13A-1, Level 13A, Menara Etiqa
No.3, Jln Bangsar Utama 1
59000, Kuala Lumpur
Malaysia

+603 7661 6200

RSPO Indonesia

Sona Topas Tower Lvl. 17
Jl. Jenderal Sudirman Kav. 26
Karet – Setiabudi, Jakarta Selatan 12920
Indonesia

Other RSPO Offices

London, Zoetermeer, Beijing, Bogotá and New York