The review of the RSPO Complaints System was successfully completed in December 2014 (https://rspo.org/news-and-events/announcements/a-review-of-complaints-system-of-the-rspo-final-report) and one of the recommendations arising from the review relates to the management of the Complaints System. In line with the recommendation of the review, particular emphasis is given to recruiting more women and individuals from the Global South, while ensuring that the Complaints Panel group contains a diversity of relevant discipline and competencies.
RSPO calls for additional Complaints Panel members to increase the numbers in each of the five membership category from RSPO member organizations, namely:
- Environmental NGO
- Social/development NGO
- Growers
- Processor/Trader, Consumer Goods Manufacturer, Retailer or Banks/Investors
- Affiliate Member
Interested RSPO members should have a proven area of expertise in one or more of the above categories. At present, RSPO urgently need members in the Processor/Trader, Consumer Goods Manufacturer, Retailer or Banks/Investors category.
Kindly contact the RSPO Head of Impacts at [email protected] on how you can serve voluntarily in the Complaints Panel. The RSPO has the sole discretion of the right of appointment to the Complaints Panel.
Keep reading

Access into prisma

Updated Trace Function in prisma

Call for Expression of Interest: Independent Investigation of a Complaint

Latin American Smallholders, Key Global Brands Gather in Peruvian Amazon to Advance Sustainable Palm Oil

RSPO Forum for Members and Certification Bodies 2025: Strengthening Capacities and Building Bridges with RSPO Members

From Violence to Prosperity: Cultivating Sustainable Palm Oil in San Pablo, Colombia

Palmas de Tumaco: Enduring, Trusting, and Transforming in Colombia’s Pacific Coast
Carry Over Credits for Certified Independent Smallholder Groups
