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Independent Appeals Mechanism within RSPO Complaints System

The public consultation of the Independent Appeal Mechanism within RSPO Complaints System was conducted on 8th of September 2015 in Kuala Lumpur. Earlier, an expert group meeting was held on 8 July 2015 in Jakarta.

Accreditation Services International (ASI) has developed set of documents, based on the comments and inputs obtained during the public consultation.

The final draft of the documents are now open for public comments for 60 days, starting from 1st October to 30th November 2015. The documents as well as the Comments Form can be downloaded below.

Please send the comments form by 30th November 2015 to impactsidn@rspo.org. Comments received without using the specified comments form will NOT be entertained.


Appeals Mechanism Procedure for the RSPO Complaints System.

  • This procedure forms part of the RSPO Complaints System and sets out the mechanism for receiving, evaluating and resolving appeals. This procedure applies exclusively to appeals filed against the outcome of a complaint handled by the RSPO Complaints Panel (CP).

Download File

Terms of Reference (TORs) for the RSPO Appeals Panel.

  • This document outlines the term of reference (TOR) for the RSPO Appeals Panel (AP), the independent body that reviews appeals submitted by those appellants wishing to challenge a decision reached by the RSPO Complaint Panel (CP).

Download File

RSPO Appeals Submission Form

Download File

Comments Form for Independent Appeals Mechanism (IAM)

Download File