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In appointing a Mediator to manage the DSF Mediation, DSF will draw on its global network of pre-qualified mediators, experienced in managing multi-stakeholder disputes. DSF mediators work in accordance with the DSF mediator Code of Professional Conduct and report to a DSF Case Manager who coordinates finances, contracting and reporting and provides technical as well as logistical support to the Mediator.
Where possible, DSF will select a Mediator with the requisite professional and language skills from the country or region where the case is located. If such a Mediator is not available, DSF will select whomever is believed to be the most suitable while taking into consideration the location and context of the particular case.
The DSF Mediator is a de facto process manager who will utilise and match a range of techniques when working with divergent groups and parties to a dispute which may include facilitation, information sharing, joining fact-finding, consensus building, capacity building and mediation.
Fahmi Shahab is the Executive Director of the Pusat Mediasi Nasional - Indonesian Mediation Centre (PMN) — a professional and independent institution providing mediation and certified mediation training courses and one of the most senior training providers accredited by the Indonesian Supreme Court, based in Jakarta. He has been a facilitative mediator since 2000, assisting parties in getting deals on debt restructuring, shareholder disputes, and other business disputes. He is also empanelled as a mediator with PMN, first-instance courts, LAPS SJK [Alternative Dispute Resolution (ADR) for Financial Services Sector Dispute], the Roundtable on Sustainable Palm Oil (RSPO) and the Asia Pacific Centre for Arbitration and Mediation(APCAM), where he also serves as Secretary General. Fahmi also serves as Ambassador of the Singapore International Mediation Centre (SIMC).
Fahmi has served in various roles including as Chairman of the Asian Mediation Association (AMA), Consultant in Enhancing Democracy and Citizens’ Trust in Governance: Adopting a Fair Treatment Approach in Indonesia’s Ombudsman Offices (PMN-Vrije Universiteit Amsterdam-Dutch National Ombudsman-Centre for Conflict Resolution-Van Vollenhoven Institute: consortium); Senior Short-Term Expert in EU-Indonesia Trade Cooperation Facility; Technical Assistant on Alternative Disputes Resolution to the Indonesia Investment Coordinating Board (BKPM) and Visiting Fellow at Gakushuin University, Tokyo, Japan.
Fahmi holds a Master of Business Law (MBL) from the University of Sydney, Australia as an AusAID-ADS scholarship recipient, and a Bachelor’s Degree in Economics (SE) from Gadjah Mada University, Indonesia.
Hyang I. Mihardja, S.H., MBA., has over 18 years of professional experience that includes leadership positions in national private companies. Since being certified by the Indonesia Mediation Centre in 2004, she has consistently promoted negotiation and mediation as an appropriate dispute resolution method. She started her career in Alternative Dispute Resolution as a collaborative lawyer, following as a negotiator and mediation practitioner in contractual issues.
She provides expertise in managing cases related to labour issues. She has been involved in mediating several negotiations in public disputes between companies, government, stakeholders and community’s organisations, some of which were related to Corporate Social Responsibility (CSR) issues.
Hyang is a Co-founder of the EYR Centre for Legal Studies, and is recognised as an expert on conflict resolution at the national organisation Maritim Muda Nusantara. She is a representative of the Pusat Mediasi Nasional - Indonesian Mediation Centre (PMN), a Board Member of the Asia Pacific Centre for Arbitration and Mediation (APCAM).
She is active as a trainer and a coach at PMN, Justitia Training, and MedArbid (Indonesian Academy of Independent Mediators and Arbitrators). Her competency has been recognised by the national standard BNSP and is accredited by the Supreme Court of the Republic of Indonesia
Ben is a highly qualified mediator with a wide range of experience and expertise. He specialises in multi-party complex developmental and commercial mediations, and also provides training, change management, development facilitation, organisational transformation, community conflict management, environmental facilitation and workplace services.
Ben has successfully mediated settlements in large scale environmental conflicts, local government transformation processes, development disputes and land use and tenure matters in several countries. He is accredited by the National Mediator Accreditation System (NMAS) in Australia and is a professional member of the Australian Mediation Association and the Resolution Institute. He serves on the mediator panels of the Compliance Advisor Ombudsman (CAO), Independent Redress Mechanism (IRM) of the Green Climate Fund, Asian Development Bank (ADB) and Converge International. He is also trained and certified in Restorative Mediation Practice.
Ben’s approach to every mediation is collaborative and principled, and he works with parties to find creative solutions that are workable and sustainable. His goal is to consistently assist parties in finding their own solutions that meet their needs within the given context.
Raymond Lee is a mediator and mediation instructor at the Pusat Mediasi Nasional - Indonesian Mediation Centre (PMN). Apart from mediating cases, he supports the centre’s training that includes running courses for the Indonesian Supreme Court, Bank Indonesia,the Financial Services Authority, National Human Rights Commission, the Foreign Investment Board, the Election Supervisory Board, the Ministry of Women Empowerment and Child Protection and the public. He is also retained by the World Bank Group and the United Nations Global Mediator Panel as a mediator providing workplace dispute resolutions through mediation, facilitation, and training. He is a PMN-accredited mediator, a court-accredited Mediator in Indonesia, as well as a Centre for Effective Dispute Resolution (CEDR) accredited mediator.
Fluent in English and Indonesian languages, Raymond is known for his offbeat humour, and when not mediating, he writes for Indonesian film and television.