The Roundtable on Sustainable Palm Oil (RSPO) is a not-for-profit, international membership organisation that is working to transform markets to make sustainable palm oil the norm. To do this, we have united stakeholders from all sectors of the palm oil supply chain and civil society to develop and implement global standards for sustainable palm oil production and procurement.

Since its inception in 2004, RSPO has enjoyed rapid growth and today has 5,000 members from 101 countries, including oil palm producers, processors, traders, consumer goods manufacturers, retailers, banks, and non-governmental organisations. Thanks to the commitments and actions of these members, nearly 20% of the global supply of palm oil has already been certified as sustainable.

At RSPO, we believe that a not-for-profit organisation is made successful by the passion, skills, and expertise of its members and staff. They are the ones who drive our organisation to new heights and guide us through the next phase of our development.

The Impacts Manager will be a key part of the Impacts & MEL Unit, being responsible for overseeing the codification and communication of the RSPO’s outcomes and impacts, aligned with the RSPO’s Theory of Change (TOC) and causal chains. The RSPO’s TOC is the overall framework that drives the vision of the RSPO in making sustainable palm oil the norm, and the causal chains that underpin the TOC need to be continuously improved, refined and tested for rigour to translate the theory into actual change in reality. The role balances the RSPO’s philosophy in the Theory of Change with the RSPO’s actual impact in ensuring and encouraging the sustainable production of palm oil, and how to address the gaps in between.

The Impacts Manager will also act as an ambassador for the RSPO, engaging with stakeholders and the public to narrate on the RSPO’s impacts and achievements in line with its evolving standards. Interaction and cooperation with peer sustainability standards organisations through the ISEAL Alliance and is an aspect intended to ensure that the RSPO remains relevant, innovative and forward-thinking to evolve correctly for a rapidly changing sustainability conversation. The Impacts function within the RSPO is supported by the Monitoring, Evaluation and Learning (MEL), Research & Evidence, Knowledge Management, Quality Assurance, Data and Market Intelligence functions.

The location of this role is Malaysia.


Duties include but will not be limited to the following:

  1. Lead the Impacts function within the RSPO, ensuring that the RSPO and its stakeholders are continuously aware of the achievements of the RSPO.

  2. Lead continuous development of the internal impacts framework and assist on refining the internal Monitoring, Evaluation and Learning (MEL) framework, leveraging on visualisation to deliver key insights in internal, external and web reporting.

  3. Oversee the production of regular Impacts-related publications by the RSPO, including the annual Impacts Report/Update.

  4. Lead continuous alignment of the RSPO’s standards and intended outcomes/impacts with global reporting and sustainable goal frameworks such as the Global Reporting Initiative (GRI) and the United Nations Sustainable Development Goals (SDGs).

  5. Represent the RSPO in the global sustainable standards community, leveraging opportunities to work with peer organisations to enhance collective impact.

  6. Advise internal RSPO units/divisions and RSPO governance bodies on impacts-related issues and improvements related to the continuous evolution of the RSPO’s standards.

  7. Communicate with stakeholders and the public on the RSPO as an ambassador of palm oil sustainability in related events.

  8. Stay up-to-date with emerging impacts, sustainability and reporting advancements, incorporating and innovating within the RSPO as necessary. 

  9. Contribute to Monitoring, Evaluation, Learning (MEL) and Market Intelligence functions within the unit, including efforts on metrication and reporting.

  10. Work with the Research & Evidence function within the unit to strengthen the narrative of RSPO impacts with commissioned and independent research.

  11. Assist the Knowledge Management function within the unit to ensure insights and observations are circulated through feedback loops. 

  12. Assist the Data function within the unit to ensure data structures are in place to quantify impacts.

  13. Assist on cross-divisional, inter-organisational initiatives related to impacts.

  14. Apart from the duties stated above, to perform any duty or duties reasonably assigned by the Head of Impacts & MEL.


  • A Bachelor’s or Master’s Degree in Social or Environmental Sciences, Communications, Sustainable Development/Business/Economics, or related fields.

  • A least seven (7) years working experience in a hand-on analytical and communications role.

  • Editorial/journalism, market intelligence and/or project management experience is advantageous. 

  • Experience in the palm oil industry, Corporate Social Responsibility (CSR) or sustainability systems is advantageous.


  • Experience and expertise in written, oral and visual communications.

  • Able to derive and distil key impacts from disparate datasets; ability to spot gaps and weaknesses in reporting and process flows for improvement and troubleshooting.

  • Strong quantitative and qualitative analytical skills, translating complex issues into coherent insights and key headlines.

  • Strong persuasion and negotiation skills, in particular with internal and external stakeholders.

  • Familiarity with the field of environmental or social sustainability, certification standards and/or eco-labels is advantageous.

  • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

  • Excellent communication (oral and written) skills.

  • Proficiency in English; additional languages is advantageous.

  • Critical thinking, attention to detail and problem-solving oriented.

  • Dynamic, curious and a team player.

  • Aptitude for creativity and design. 

  • Able to work under pressure and independently. 

  • Transparent in thought, process and methodology.

  • Good time and project management capacity.

  • Goal-oriented and organised.

  • Self-motivated and self-directed in multi-tasking situations.


Your commitment and passion to drive innovation will be rewarded with an opportunity to work in an international multi-stakeholder organisation, where making a difference to People, Planet and Prosperity is not just a statement, but what we passionately believe in.

Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role that offers the opportunity to broaden your skill set and develop your capabilities.


Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to [email protected]. Please state "Job Application – Manager, Impacts" in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

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